"Scanned Business Card" created, but no OCR upon sync

[Cobber 1]

Very happy user of EN Mac & ScanSnap EE. I recently scanned a couple dozen business cards, which dutifully synched. 29 new notes were created and auto-filed into the Business Cards notebook. However, out of about 30 cards, only 10 were OCR'd. 

 

There doesn't seem to be any pattern to what was recognized and what wasn't -- no funny fonts or formatting. In fact, of several cards of the same format from the same company, some were recognized and others weren't. 

 

So a couple of questions:

• Has anyone else had this experience? Tips? User error? Bad day?
• For those cards that were not OCR'd, is there a way to re-try the process on these notes? I no longer have the original cards so a complete round-trip is not an option.

Thanks

D

[Candid 167]

In the past there was documentation that Evernote does not instantly OCR things. Premium users have the quickest wait to get things OCR and free accounts take longer. Go back and see if the cards are now OCRed. Also check this page for reasons things don't get OCRed: https://evernote.com/contact/support/kb/#!/article/23169032 

[Cobber 1]

Thanks for the note, Candid. Sorry my initial post lacked certain details. 

 

As for a time lag before OCR takes place, I've been waiting about a month 

I'm a premium user, and haven't experienced any sync problems.

 

Regarding certain things not being OCR'd: I've tried to find clues in several of the OCR, PDF, and searching notes. Can't find anything that applies to the symptoms I'm seeing -- this is a closed-loop ScanSnap EE to Evernote Premium workflow: physical business card to auto-filed Evernote Scanned Business Card. It works most of the time, and I'm not able to reproduce it at will. 

 

Support ticket, I guess.