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Is Evernote trying to make support disappear?


jbenson2

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Is Evernote trying to make support disappear?

 

Most of us are aware of Evernote's recent decisions to restrict their Support Department's responsiveness. 

 

One issue that bugs me as a Premium user is their use of the no-contrast, almost-invisible, lime-green font which makes the support process difficult for people who have less than perfect 20-20 vision. 

 

I realize Evernote's key demographic is younger people with eagle eye-sight, but this lime green color is almost invisible.


 

And compare the Support request form to the stuff that Evernote considers important (written in bold dark contrasting fonts) Take a look at this easy-to-read screen grab from their home page.


 

 

IPO or Corporate Takeover pending?

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