Jump to content

Is Evernote trying to make support disappear?


Recommended Posts

  • Level 5
Is Evernote trying to make support disappear?


Most of us are aware of Evernote's recent decisions to restrict their Support Department's responsiveness. 


One issue that bugs me as a Premium user is their use of the no-contrast, almost-invisible, lime-green font which makes the support process difficult for people who have less than perfect 20-20 vision. 


I realize Evernote's key demographic is younger people with eagle eye-sight, but this lime green color is almost invisible.


And compare the Support request form to the stuff that Evernote considers important (written in bold dark contrasting fonts) Take a look at this easy-to-read screen grab from their home page.



IPO or Corporate Takeover pending?

Link to comment


This topic is now archived and is closed to further replies.

  • Create New...