Jump to content

(Archived) Anyone home? - Support not answering

Recommended Posts

I am a premium customer and logged a support request about 2 weeks ago. Resent it again yesterday. No response. Yes, I did make sure I'm using the same email address associated with my account, yes I did check my spam folder.

My support question is:

What happens if I attempt to upload more than 500MB in a month?

I want to use evernote to backup my photos by pointing Evernote to My Photos folder as an auto-import folder

But there are a couple of GB of images in there - what will Evernote do?


Link to comment

I tracked down your inquiries, and it appears that you sent them to an email address. In the future, I'd recommend opening a direct support inquiry from the bottom of:


This form includes fields for things like your Evernote username, which we can use to provide Premium support. (There's a menu option that launches this page in the Help menu of both desktop clients.)

If you hit your 500MB limit in one month, you can put some excess notes in a Local notebook, which you can move into a Synchronized notebook in the following month. This might help if you have one particularly busy month, but wouldn't really help if you try to add more than 500MB every month.

Link to comment


This topic is now archived and is closed to further replies.

  • Create New...