KrisC 0 Posted September 24, 2014 Share Posted September 24, 2014 Hi,I have four people sharing pdfs and documents in one notebook. Suddenly, additions by one user are not visible to the rest of us. Is there a setting that might have changed that would cause this? So frustrating!! Thanks!KC Link to comment
Level 5* s2sailor 1,097 Posted September 24, 2014 Level 5* Share Posted September 24, 2014 No setting changes that I'm aware of but maybe that user's system has stopped syncing. Is that user definitely syncing the changes to the service? If you check the account from the web do you see the changes there? Link to comment
Evernote Staff charboyd 272 Posted September 24, 2014 Evernote Staff Share Posted September 24, 2014 I would suggest re-inviting the user to the shared notebook. This should create a new uncorrupted connection. If they are having continued issues sharing data to the notebook it may be due to a sync issue in their account. Have them follow these trouble shooting steps: https://evernote.com/contact/support/kb/#/article/23168822 Link to comment
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