lonewolf 10 Posted September 24, 2014 Share Posted September 24, 2014 Hi All, It seems that the "Check For Updates" option is no longer working after upgrading to EN v5.6. I get the following error when it tries to check for an update: Update Error! An error occurred in retrieving update information. Please try again later. And it only has a "Cancel Update" button on the pop-up. I've attached a screenshot of the error message as well. Evernote Version: 5.6.0 (450741 Direct) OS X Version: 10.9.5 Any help around fixing this would be appreciated. Thanks. Link to comment
lonewolf 10 Posted September 24, 2014 Author Share Posted September 24, 2014 I've also tried manually downloading the update from the website and overwriting my existing install and that doesn't seem to make any difference. Link to comment
Level 5 Jackolicious 808 Posted September 24, 2014 Level 5 Share Posted September 24, 2014 If you have trouble downloading the update in-app, please run the following terminal command and try again: defaults delete com.evernote.Evernote SUFeedURL Link to comment
lonewolf 10 Posted September 24, 2014 Author Share Posted September 24, 2014 Thanks for the reply, unfortunately that terminal command didn't help.I ran it and got the following: $ defaults delete com.evernote.Evernote SUFeedURL2014-09-24 19:37:36.311 defaults[78717:507]Domain (com.evernote.Evernote) not found.Defaults have not been changed. Link to comment
lonewolf 10 Posted September 24, 2014 Author Share Posted September 24, 2014 Also, I had a quick look at the ~/Library/Preferences/com.evernote.Evernote.plist file and it doesn't seem like the SUFeedURL key exists in it. Link to comment
Ex Employees charboyd 272 Posted September 24, 2014 Ex Employees Share Posted September 24, 2014 Try running the update again and let us know if you are still having this issue! Link to comment
lonewolf 10 Posted September 24, 2014 Author Share Posted September 24, 2014 Awesome, it's working correctly now.Many thanks for the assistance guys. Link to comment
mdunstonmd 0 Posted November 2, 2016 Share Posted November 2, 2016 I' running Evenote Version 6.10 (454267 Direct) and I can not log into Evernote afte Sierra update. I'm also running Scansnap. That seems to run OK but the documents are not uploading to the Evenote server. I've uninstalled and reinstalled. I ran the terminal command that was suggested in ref to this error no success. I can log into Evenote web ????????? Link to comment
Level 5* JMichaelTX 4,117 Posted November 2, 2016 Level 5* Share Posted November 2, 2016 9 hours ago, mdunstonmd said: I' running Evenote Version 6.10 (454267 Direct) and I can not log into Evernote afte Sierra update. You may want to post this in the main Ver 6.10 thread to make sure Evernote is aware of your issue: Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.