Evernote Clipper Error

[WDGulf 0]

On requesting a clip of a selection from a Chrome page I get "Cannot Save Clip -  View crash report"

 

The last change I made was to change my password.

 

Here is the crash report:

 

11:19:54 GMT-0400 (Eastern Daylight Time) (ERROR) /background.html: EDAMUserException
at LogReceiver.error (/js/common/Log.js:8:267)
at x (/js/main/SidebarBackground.js:9:98)
at null.<anonymous> (/thrift/thrift-binary.js:547:13)
11:19:54 GMT-0400 (Eastern Daylight Time) (ERROR) /background.html: EDAMUserException
at LogReceiver.error (/js/common/Log.js:8:267)
at e (/js/main/SidebarBackground.js:9:125)
at null.<anonymous> (/thrift/thrift-binary.js:547:13)
11:19:54 GMT-0400 (Eastern Daylight Time) (ERROR) /background.html: JsonRpc Exception: ReferenceError: resolveError is not defined
at C (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/main/SidebarBackground.js:5:217)
at Object.b.(anonymous function) [as cb] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/JsonQueue.js:3:110)
at JSONRpcClient._async_handler (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/third_party/jsonrpc.js:15:227)
at LogReceiver.error (/js/common/Log.js:8:267)
at Function.JsonRpc.JSONRpcClient.toplevel_ex_handler (/js/JsonRpc.js:1:423)
at JSONRpcClient._async_handler (/third_party/jsonrpc.js:15:278)
11:20:05 GMT-0400 (Eastern Daylight Time) (ERROR) /background.html: http://stockbee.biz/aggregator/EDAMUserException{"errorCode":9,"parameter":"authenticationToken"}
at LogReceiver.error (/js/common/Log.js:8:267)
at v (/js/main/Submitter.js:2:122)
at null.<anonymous> (/thrift/thrift-binary.js:547:13)

[jbignert 473]

Does this happen on that particular site or on all sites?

Also browser version, OS version and Web Clipper version if possible.

 

Thx for the report. 

[WDGulf 0]

Yes, it seems to happen on any web site.  

 

I am running windows 8.1 Pro 64 bit OS, 64 bit processors.  Intel 4th generation (Haswell).

 

Chrome Version:

Google Chrome 37.0.2062.103 (Official Build 291558) m OS Windows Blink 537.36 (@180557) JavaScript V8 3.27.34.14 Flash 14.0.0.177 User Agent Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.103 Safari/537.36 Command Line "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end Executable Path C:\Program Files (x86)\Google\Chrome\Application\chrome.exe Profile Path C:\Users\Walte_000\AppData\Local\Google\Chrome\User Data\Default Variations

74785582-3f4a17df
e950616e-37fb3cc2
8afebf76-5639b122
c70841c8-a2567007
29f8fea-dffbf7ac
195ce1b5-d93a0620
9e5c75f1-ad69ceb0
24dca50e-837c4893
ca65a9fe-91ac3782
8d790604-9cb2a91c
4ea303a6-3d47f4f4
d8f57532-3f4a17df
b310ecc7-ca7d8d80
9736de91-ca7d8d80
b2612322-f8cf70e2
ea1014b7-dd21eb5a
5a3c10b5-e1cc0f14
244ca1ac-4ad60575
f47ae82a-746c2ad4
5e29d81-f23d1dea
3ac60855-486e2a9c
246fb659-5c63917a
f296190c-477de798
4442aae2-a90023b1
ed1d377-e1cc0f14
75f0f0a0-e1cc0f14
e2b18481-e1cc0f14
e7e71889-e1cc0f14
cbf0c14e-bf3e6cfd

 

[Hielke 0]

I get the same crash reports for a few weeks now. It was working before. I have tried multiple websites.

 

OS: Windows 8.1, 64bit

Browser: Chrome Version 37.0.2062.124 m (64-bit)

 

Crash report: 

Select log file:          en_log_2014-10-24.logen_log_2014-10-23.logen_log_2014-10-22.logen_log_2014-10-21.logen_log_2014-10-20.logen_log_2014-10-17.logen_log_2014-10-16.logen_log_2014-10-14.logen_log_2014-10-12.logen_log_2014-10-06.logen_log_2014-10-05.logen_log_2014-10-04.logen_log_2014-10-03.logen_log_2014-10-02.logen_log_2014-09-30.logen_log_2014-09-29.logen_log_2014-09-26.logen_log_2014-09-25.logen_log_2014-09-24.logen_log_2014-09-23.logen_log_2014-09-21.logen_log_2014-09-20.logen_log_2014-09-15.logen_log_2014-09-12.logen_log_2014-09-11.logen_log_2014-09-10.logen_log_2014-09-09.logen_log_2014-09-04.logen_log_2014-09-03.logen_log_2014-09-02.logen_log_2014-09-01.log  Follow

 

12:02:32 GMT+0200 (W. Europe Daylight Time) (LOG) /background.html: Went online.    at LogReceiver.log (/js/common/Log.js:8:345)17:19:10 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException    at LogReceiver.error (/js/common/Log.js:8:267)    at x (/js/main/SidebarBackground.js:9:98)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:19:10 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException    at LogReceiver.error (/js/common/Log.js:8:267)    at e (/js/main/SidebarBackground.js:9:125)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:19:10 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: JsonRpc Exception: ReferenceError: resolveError is not defined    at C (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/main/SidebarBackground.js:5:217)    at Object.b.(anonymous function) [as cb] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/JsonQueue.js:3:110)    at JSONRpcClient._async_handler (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/third_party/jsonrpc.js:15:227)    at LogReceiver.error (/js/common/Log.js:8:267)    at Function.JsonRpc.JSONRpcClient.toplevel_ex_handler (/js/JsonRpc.js:1:423)    at JSONRpcClient._async_handler (/third_party/jsonrpc.js:15:278)17:19:25 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException    at LogReceiver.error (/js/common/Log.js:8:267)    at x (/js/main/SidebarBackground.js:9:98)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:19:25 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException    at LogReceiver.error (/js/common/Log.js:8:267)    at e (/js/main/SidebarBackground.js:9:125)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:20:12 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: http://uxmyths.com/post/654047943/myth-people-dont-scrollEDAMUserException{"errorCode":9,"parameter":"authenticationToken"}    at LogReceiver.error (/js/common/Log.js:8:267)    at v (/js/main/Submitter.js:2:122)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:24:35 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException    at LogReceiver.error (/js/common/Log.js:8:267)    at x (/js/main/SidebarBackground.js:9:98)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:24:35 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException    at LogReceiver.error (/js/common/Log.js:8:267)    at e (/js/main/SidebarBackground.js:9:125)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:24:36 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: JsonRpc Exception: ReferenceError: resolveError is not defined    at C (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/main/SidebarBackground.js:5:217)    at Object.b.(anonymous function) [as cb] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/JsonQueue.js:3:110)    at JSONRpcClient._async_handler (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/third_party/jsonrpc.js:15:227)    at LogReceiver.error (/js/common/Log.js:8:267)    at Function.JsonRpc.JSONRpcClient.toplevel_ex_handler (/js/JsonRpc.js:1:423)    at JSONRpcClient._async_handler (/third_party/jsonrpc.js:15:278)17:24:44 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: "errorCode":9,"parameter":"authenticationToken"}    at LogReceiver.error (/js/common/Log.js:8:267)    at v (/js/main/Submitter.js:2:122)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)

[jbignert 473]

Please try updating Chrome to latest stable version 38, they made some changes in that version that may not be backwards compatible. 

Let me know if that improves the situation.

[Hielke 0]

Hi, I have updated to Version 38.0.2125.104 m (64-bit)

 

But still the same message, this is the crash report (probably the same):

 

Select log file:          en_log_2014-10-24.logen_log_2014-10-23.logen_log_2014-10-22.logen_log_2014-10-21.logen_log_2014-10-20.logen_log_2014-10-17.logen_log_2014-10-16.logen_log_2014-10-14.logen_log_2014-10-12.logen_log_2014-10-06.logen_log_2014-10-05.logen_log_2014-10-04.logen_log_2014-10-03.logen_log_2014-10-02.logen_log_2014-09-30.logen_log_2014-09-29.logen_log_2014-09-26.logen_log_2014-09-25.logen_log_2014-09-24.logen_log_2014-09-23.logen_log_2014-09-21.logen_log_2014-09-20.logen_log_2014-09-15.logen_log_2014-09-12.logen_log_2014-09-11.logen_log_2014-09-10.logen_log_2014-09-09.logen_log_2014-09-04.logen_log_2014-09-03.logen_log_2014-09-02.logen_log_2014-09-01.log  Follow

12:02:32 GMT+0200 (W. Europe Daylight Time) (LOG) /background.html: Went online.    at LogReceiver.log (/js/common/Log.js:8:345)17:19:10 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException    at LogReceiver.error (/js/common/Log.js:8:267)    at x (/js/main/SidebarBackground.js:9:98)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:19:10 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException    at LogReceiver.error (/js/common/Log.js:8:267)    at e (/js/main/SidebarBackground.js:9:125)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:19:10 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: JsonRpc Exception: ReferenceError: resolveError is not defined    at C (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/main/SidebarBackground.js:5:217)    at Object.b.(anonymous function) [as cb] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/JsonQueue.js:3:110)    at JSONRpcClient._async_handler (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/third_party/jsonrpc.js:15:227)    at LogReceiver.error (/js/common/Log.js:8:267)    at Function.JsonRpc.JSONRpcClient.toplevel_ex_handler (/js/JsonRpc.js:1:423)    at JSONRpcClient._async_handler (/third_party/jsonrpc.js:15:278)17:19:25 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException    at LogReceiver.error (/js/common/Log.js:8:267)    at x (/js/main/SidebarBackground.js:9:98)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:19:25 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException    at LogReceiver.error (/js/common/Log.js:8:267)    at e (/js/main/SidebarBackground.js:9:125)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:20:12 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: http://uxmyths.com/post/654047943/myth-people-dont-scrollEDAMUserException{"errorCode":9,"parameter":"authenticationToken"}    at LogReceiver.error (/js/common/Log.js:8:267)    at v (/js/main/Submitter.js:2:122)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:24:35 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException    at LogReceiver.error (/js/common/Log.js:8:267)    at x (/js/main/SidebarBackground.js:9:98)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:24:35 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException    at LogReceiver.error (/js/common/Log.js:8:267)    at e (/js/main/SidebarBackground.js:9:125)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:24:36 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: JsonRpc Exception: ReferenceError: resolveError is not defined    at C (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/main/SidebarBackground.js:5:217)    at Object.b.(anonymous function) [as cb] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/JsonQueue.js:3:110)    at JSONRpcClient._async_handler (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/third_party/jsonrpc.js:15:227)    at LogReceiver.error (/js/common/Log.js:8:267)    at Function.JsonRpc.JSONRpcClient.toplevel_ex_handler (/js/JsonRpc.js:1:423)    at JSONRpcClient._async_handler (/third_party/jsonrpc.js:15:278)17:24:44 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: "errorCode":9,"parameter":"authenticationToken"}    at LogReceiver.error (/js/common/Log.js:8:267)    at v (/js/main/Submitter.js:2:122)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:26:02 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException    at LogReceiver.error (/js/common/Log.js:8:267)    at x (/js/main/SidebarBackground.js:9:98)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:26:02 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException    at LogReceiver.error (/js/common/Log.js:8:267)    at e (/js/main/SidebarBackground.js:9:125)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:26:03 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: JsonRpc Exception: ReferenceError: resolveError is not defined    at C (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/main/SidebarBackground.js:5:217)    at Object.b.(anonymous function) [as cb] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/JsonQueue.js:3:110)    at JSONRpcClient._async_handler (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/third_party/jsonrpc.js:15:227)    at LogReceiver.error (/js/common/Log.js:8:267)    at Function.JsonRpc.JSONRpcClient.toplevel_ex_handler (/js/JsonRpc.js:1:423)    at JSONRpcClient._async_handler (/third_party/jsonrpc.js:15:278)17:26:07 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: http://uxmyths.com/post/654047943/myth-people-dont-scrollEDAMUserException{"errorCode":9,"parameter":"authenticationToken"}    at LogReceiver.error (/js/common/Log.js:8:267)    at v (/js/main/Submitter.js:2:122)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)18:04:05 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException    at LogReceiver.error (/js/common/Log.js:8:267)    at x (/js/main/SidebarBackground.js:9:98)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)18:04:05 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException    at LogReceiver.error (/js/common/Log.js:8:267)    at e (/js/main/SidebarBackground.js:9:125)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)18:04:06 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: JsonRpc Exception: ReferenceError: resolveError is not defined    at C (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/main/SidebarBackground.js:5:217)    at Object.b.(anonymous function) [as cb] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/JsonQueue.js:3:110)    at JSONRpcClient._async_handler (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/third_party/jsonrpc.js:15:227)    at LogReceiver.error (/js/common/Log.js:8:267)    at Function.JsonRpc.JSONRpcClient.toplevel_ex_handler (/js/JsonRpc.js:1:423)    at JSONRpcClient._async_handler (/third_party/jsonrpc.js:15:278)18:04:17 GMT+0200 (W. Europe Daylight Time) (WARN) http://labelsandribbon.com/contact-us: Some frames seem stuck, continuing with what we've got.    at LogDispatcher.warn (/js/common/Log.js:5:378)    at c (/content/frame_loader.js:1:371)18:04:18 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: http://labelsandribbon.com/contact-usEDAMUserException{"errorCode":9,"parameter":"authenticationToken"}    at LogReceiver.error (/js/common/Log.js:8:267)    at v (/js/main/Submitter.js:2:122)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)18:05:05 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException    at LogReceiver.error (/js/common/Log.js:8:267)    at x (/js/main/SidebarBackground.js:9:98)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)18:05:05 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException    at LogReceiver.error (/js/common/Log.js:8:267)    at e (/js/main/SidebarBackground.js:9:125)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)18:05:05 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: JsonRpc Exception: ReferenceError: resolveError is not defined    at C (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/main/SidebarBackground.js:5:217)    at Object.b.(anonymous function) [as cb] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/JsonQueue.js:3:110)    at JSONRpcClient._async_handler (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/third_party/jsonrpc.js:15:227)    at LogReceiver.error (/js/common/Log.js:8:267)    at Function.JsonRpc.JSONRpcClient.toplevel_ex_handler (/js/JsonRpc.js:1:423)    at JSONRpcClient._async_handler (/third_party/jsonrpc.js:15:278)18:05:10 GMT+0200 (W. Europe Daylight Time) (WARN) https://www.etsy.com/your/shops/LabelsAndRibbon/reviews/158666989: Some frames seem stuck, continuing with what we've got.    at LogDispatcher.warn (/js/common/Log.js:5:378)    at c (/content/frame_loader.js:1:371)18:05:12 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: https://www.etsy.com/shop/LabelsAndRibbon/reviewsEDAMUserException{"errorCode":9,"parameter":"authenticationToken"}    at LogReceiver.error (/js/common/Log.js:8:267)    at v (/js/main/Submitter.js:2:122)    at null.<anonymous> (/thrift/thrift-binary.js:547:13)