WDGulf 0 Posted September 2, 2014 Posted September 2, 2014 On requesting a clip of a selection from a Chrome page I get "Cannot Save Clip - View crash report" The last change I made was to change my password. Here is the crash report: 11:19:54 GMT-0400 (Eastern Daylight Time) (ERROR) /background.html: EDAMUserExceptionat LogReceiver.error (/js/common/Log.js:8:267)at x (/js/main/SidebarBackground.js:9:98)at null.<anonymous> (/thrift/thrift-binary.js:547:13)11:19:54 GMT-0400 (Eastern Daylight Time) (ERROR) /background.html: EDAMUserExceptionat LogReceiver.error (/js/common/Log.js:8:267)at e (/js/main/SidebarBackground.js:9:125)at null.<anonymous> (/thrift/thrift-binary.js:547:13)11:19:54 GMT-0400 (Eastern Daylight Time) (ERROR) /background.html: JsonRpc Exception: ReferenceError: resolveError is not definedat C (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/main/SidebarBackground.js:5:217)at Object.b.(anonymous function) [as cb] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/JsonQueue.js:3:110)at JSONRpcClient._async_handler (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/third_party/jsonrpc.js:15:227)at LogReceiver.error (/js/common/Log.js:8:267)at Function.JsonRpc.JSONRpcClient.toplevel_ex_handler (/js/JsonRpc.js:1:423)at JSONRpcClient._async_handler (/third_party/jsonrpc.js:15:278)11:20:05 GMT-0400 (Eastern Daylight Time) (ERROR) /background.html: http://stockbee.biz/aggregator/EDAMUserException{"errorCode":9,"parameter":"authenticationToken"}at LogReceiver.error (/js/common/Log.js:8:267)at v (/js/main/Submitter.js:2:122)at null.<anonymous> (/thrift/thrift-binary.js:547:13)
jbignert 473 Posted September 2, 2014 Posted September 2, 2014 Does this happen on that particular site or on all sites?Also browser version, OS version and Web Clipper version if possible. Thx for the report.
WDGulf 0 Posted September 3, 2014 Author Posted September 3, 2014 Yes, it seems to happen on any web site. I am running windows 8.1 Pro 64 bit OS, 64 bit processors. Intel 4th generation (Haswell). Chrome Version: Google Chrome 37.0.2062.103 (Official Build 291558) m OS Windows Blink 537.36 (@180557) JavaScript V8 3.27.34.14 Flash 14.0.0.177 User Agent Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.103 Safari/537.36 Command Line "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end Executable Path C:\Program Files (x86)\Google\Chrome\Application\chrome.exe Profile Path C:\Users\Walte_000\AppData\Local\Google\Chrome\User Data\Default Variations 74785582-3f4a17df e950616e-37fb3cc2 8afebf76-5639b122 c70841c8-a2567007 29f8fea-dffbf7ac 195ce1b5-d93a0620 9e5c75f1-ad69ceb0 24dca50e-837c4893 ca65a9fe-91ac3782 8d790604-9cb2a91c 4ea303a6-3d47f4f4 d8f57532-3f4a17df b310ecc7-ca7d8d80 9736de91-ca7d8d80 b2612322-f8cf70e2 ea1014b7-dd21eb5a 5a3c10b5-e1cc0f14 244ca1ac-4ad60575 f47ae82a-746c2ad4 5e29d81-f23d1dea 3ac60855-486e2a9c 246fb659-5c63917a f296190c-477de798 4442aae2-a90023b1 ed1d377-e1cc0f14 75f0f0a0-e1cc0f14 e2b18481-e1cc0f14 e7e71889-e1cc0f14 cbf0c14e-bf3e6cfd
Hielke 0 Posted October 24, 2014 Posted October 24, 2014 I get the same crash reports for a few weeks now. It was working before. I have tried multiple websites. OS: Windows 8.1, 64bit Browser: Chrome Version 37.0.2062.124 m (64-bit) Crash report: Select log file: en_log_2014-10-24.logen_log_2014-10-23.logen_log_2014-10-22.logen_log_2014-10-21.logen_log_2014-10-20.logen_log_2014-10-17.logen_log_2014-10-16.logen_log_2014-10-14.logen_log_2014-10-12.logen_log_2014-10-06.logen_log_2014-10-05.logen_log_2014-10-04.logen_log_2014-10-03.logen_log_2014-10-02.logen_log_2014-09-30.logen_log_2014-09-29.logen_log_2014-09-26.logen_log_2014-09-25.logen_log_2014-09-24.logen_log_2014-09-23.logen_log_2014-09-21.logen_log_2014-09-20.logen_log_2014-09-15.logen_log_2014-09-12.logen_log_2014-09-11.logen_log_2014-09-10.logen_log_2014-09-09.logen_log_2014-09-04.logen_log_2014-09-03.logen_log_2014-09-02.logen_log_2014-09-01.log Follow 12:02:32 GMT+0200 (W. Europe Daylight Time) (LOG) /background.html: Went online. at LogReceiver.log (/js/common/Log.js:8:345)17:19:10 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException at LogReceiver.error (/js/common/Log.js:8:267) at x (/js/main/SidebarBackground.js:9:98) at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:19:10 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException at LogReceiver.error (/js/common/Log.js:8:267) at e (/js/main/SidebarBackground.js:9:125) at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:19:10 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: JsonRpc Exception: ReferenceError: resolveError is not defined at C (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/main/SidebarBackground.js:5:217) at Object.b.(anonymous function) [as cb] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/JsonQueue.js:3:110) at JSONRpcClient._async_handler (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/third_party/jsonrpc.js:15:227) at LogReceiver.error (/js/common/Log.js:8:267) at Function.JsonRpc.JSONRpcClient.toplevel_ex_handler (/js/JsonRpc.js:1:423) at JSONRpcClient._async_handler (/third_party/jsonrpc.js:15:278)17:19:25 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException at LogReceiver.error (/js/common/Log.js:8:267) at x (/js/main/SidebarBackground.js:9:98) at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:19:25 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException at LogReceiver.error (/js/common/Log.js:8:267) at e (/js/main/SidebarBackground.js:9:125) at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:20:12 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: http://uxmyths.com/post/654047943/myth-people-dont-scrollEDAMUserException{"errorCode":9,"parameter":"authenticationToken"} at LogReceiver.error (/js/common/Log.js:8:267) at v (/js/main/Submitter.js:2:122) at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:24:35 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException at LogReceiver.error (/js/common/Log.js:8:267) at x (/js/main/SidebarBackground.js:9:98) at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:24:35 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException at LogReceiver.error (/js/common/Log.js:8:267) at e (/js/main/SidebarBackground.js:9:125) at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:24:36 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: JsonRpc Exception: ReferenceError: resolveError is not defined at C (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/main/SidebarBackground.js:5:217) at Object.b.(anonymous function) [as cb] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/JsonQueue.js:3:110) at JSONRpcClient._async_handler (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/third_party/jsonrpc.js:15:227) at LogReceiver.error (/js/common/Log.js:8:267) at Function.JsonRpc.JSONRpcClient.toplevel_ex_handler (/js/JsonRpc.js:1:423) at JSONRpcClient._async_handler (/third_party/jsonrpc.js:15:278)17:24:44 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: "errorCode":9,"parameter":"authenticationToken"} at LogReceiver.error (/js/common/Log.js:8:267) at v (/js/main/Submitter.js:2:122) at null.<anonymous> (/thrift/thrift-binary.js:547:13)
jbignert 473 Posted October 24, 2014 Posted October 24, 2014 Please try updating Chrome to latest stable version 38, they made some changes in that version that may not be backwards compatible. Let me know if that improves the situation.
Hielke 0 Posted October 24, 2014 Posted October 24, 2014 Hi, I have updated to Version 38.0.2125.104 m (64-bit) But still the same message, this is the crash report (probably the same): Select log file: en_log_2014-10-24.logen_log_2014-10-23.logen_log_2014-10-22.logen_log_2014-10-21.logen_log_2014-10-20.logen_log_2014-10-17.logen_log_2014-10-16.logen_log_2014-10-14.logen_log_2014-10-12.logen_log_2014-10-06.logen_log_2014-10-05.logen_log_2014-10-04.logen_log_2014-10-03.logen_log_2014-10-02.logen_log_2014-09-30.logen_log_2014-09-29.logen_log_2014-09-26.logen_log_2014-09-25.logen_log_2014-09-24.logen_log_2014-09-23.logen_log_2014-09-21.logen_log_2014-09-20.logen_log_2014-09-15.logen_log_2014-09-12.logen_log_2014-09-11.logen_log_2014-09-10.logen_log_2014-09-09.logen_log_2014-09-04.logen_log_2014-09-03.logen_log_2014-09-02.logen_log_2014-09-01.log Follow 12:02:32 GMT+0200 (W. Europe Daylight Time) (LOG) /background.html: Went online. at LogReceiver.log (/js/common/Log.js:8:345)17:19:10 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException at LogReceiver.error (/js/common/Log.js:8:267) at x (/js/main/SidebarBackground.js:9:98) at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:19:10 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException at LogReceiver.error (/js/common/Log.js:8:267) at e (/js/main/SidebarBackground.js:9:125) at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:19:10 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: JsonRpc Exception: ReferenceError: resolveError is not defined at C (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/main/SidebarBackground.js:5:217) at Object.b.(anonymous function) [as cb] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/JsonQueue.js:3:110) at JSONRpcClient._async_handler (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/third_party/jsonrpc.js:15:227) at LogReceiver.error (/js/common/Log.js:8:267) at Function.JsonRpc.JSONRpcClient.toplevel_ex_handler (/js/JsonRpc.js:1:423) at JSONRpcClient._async_handler (/third_party/jsonrpc.js:15:278)17:19:25 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException at LogReceiver.error (/js/common/Log.js:8:267) at x (/js/main/SidebarBackground.js:9:98) at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:19:25 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException at LogReceiver.error (/js/common/Log.js:8:267) at e (/js/main/SidebarBackground.js:9:125) at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:20:12 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: http://uxmyths.com/post/654047943/myth-people-dont-scrollEDAMUserException{"errorCode":9,"parameter":"authenticationToken"} at LogReceiver.error (/js/common/Log.js:8:267) at v (/js/main/Submitter.js:2:122) at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:24:35 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException at LogReceiver.error (/js/common/Log.js:8:267) at x (/js/main/SidebarBackground.js:9:98) at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:24:35 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException at LogReceiver.error (/js/common/Log.js:8:267) at e (/js/main/SidebarBackground.js:9:125) at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:24:36 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: JsonRpc Exception: ReferenceError: resolveError is not defined at C (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/main/SidebarBackground.js:5:217) at Object.b.(anonymous function) [as cb] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/JsonQueue.js:3:110) at JSONRpcClient._async_handler (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/third_party/jsonrpc.js:15:227) at LogReceiver.error (/js/common/Log.js:8:267) at Function.JsonRpc.JSONRpcClient.toplevel_ex_handler (/js/JsonRpc.js:1:423) at JSONRpcClient._async_handler (/third_party/jsonrpc.js:15:278)17:24:44 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: "errorCode":9,"parameter":"authenticationToken"} at LogReceiver.error (/js/common/Log.js:8:267) at v (/js/main/Submitter.js:2:122) at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:26:02 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException at LogReceiver.error (/js/common/Log.js:8:267) at x (/js/main/SidebarBackground.js:9:98) at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:26:02 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException at LogReceiver.error (/js/common/Log.js:8:267) at e (/js/main/SidebarBackground.js:9:125) at null.<anonymous> (/thrift/thrift-binary.js:547:13)17:26:03 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: JsonRpc Exception: ReferenceError: resolveError is not defined at C (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/main/SidebarBackground.js:5:217) at Object.b.(anonymous function) [as cb] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/JsonQueue.js:3:110) at JSONRpcClient._async_handler (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/third_party/jsonrpc.js:15:227) at LogReceiver.error (/js/common/Log.js:8:267) at Function.JsonRpc.JSONRpcClient.toplevel_ex_handler (/js/JsonRpc.js:1:423) at JSONRpcClient._async_handler (/third_party/jsonrpc.js:15:278)17:26:07 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: http://uxmyths.com/post/654047943/myth-people-dont-scrollEDAMUserException{"errorCode":9,"parameter":"authenticationToken"} at LogReceiver.error (/js/common/Log.js:8:267) at v (/js/main/Submitter.js:2:122) at null.<anonymous> (/thrift/thrift-binary.js:547:13)18:04:05 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException at LogReceiver.error (/js/common/Log.js:8:267) at x (/js/main/SidebarBackground.js:9:98) at null.<anonymous> (/thrift/thrift-binary.js:547:13)18:04:05 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException at LogReceiver.error (/js/common/Log.js:8:267) at e (/js/main/SidebarBackground.js:9:125) at null.<anonymous> (/thrift/thrift-binary.js:547:13)18:04:06 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: JsonRpc Exception: ReferenceError: resolveError is not defined at C (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/main/SidebarBackground.js:5:217) at Object.b.(anonymous function) [as cb] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/JsonQueue.js:3:110) at JSONRpcClient._async_handler (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/third_party/jsonrpc.js:15:227) at LogReceiver.error (/js/common/Log.js:8:267) at Function.JsonRpc.JSONRpcClient.toplevel_ex_handler (/js/JsonRpc.js:1:423) at JSONRpcClient._async_handler (/third_party/jsonrpc.js:15:278)18:04:17 GMT+0200 (W. Europe Daylight Time) (WARN) http://labelsandribbon.com/contact-us: Some frames seem stuck, continuing with what we've got. at LogDispatcher.warn (/js/common/Log.js:5:378) at c (/content/frame_loader.js:1:371)18:04:18 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: http://labelsandribbon.com/contact-usEDAMUserException{"errorCode":9,"parameter":"authenticationToken"} at LogReceiver.error (/js/common/Log.js:8:267) at v (/js/main/Submitter.js:2:122) at null.<anonymous> (/thrift/thrift-binary.js:547:13)18:05:05 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException at LogReceiver.error (/js/common/Log.js:8:267) at x (/js/main/SidebarBackground.js:9:98) at null.<anonymous> (/thrift/thrift-binary.js:547:13)18:05:05 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: EDAMUserException at LogReceiver.error (/js/common/Log.js:8:267) at e (/js/main/SidebarBackground.js:9:125) at null.<anonymous> (/thrift/thrift-binary.js:547:13)18:05:05 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: JsonRpc Exception: ReferenceError: resolveError is not defined at C (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/main/SidebarBackground.js:5:217) at Object.b.(anonymous function) [as cb] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/JsonQueue.js:3:110) at JSONRpcClient._async_handler (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/third_party/jsonrpc.js:15:227) at LogReceiver.error (/js/common/Log.js:8:267) at Function.JsonRpc.JSONRpcClient.toplevel_ex_handler (/js/JsonRpc.js:1:423) at JSONRpcClient._async_handler (/third_party/jsonrpc.js:15:278)18:05:10 GMT+0200 (W. Europe Daylight Time) (WARN) https://www.etsy.com/your/shops/LabelsAndRibbon/reviews/158666989: Some frames seem stuck, continuing with what we've got. at LogDispatcher.warn (/js/common/Log.js:5:378) at c (/content/frame_loader.js:1:371)18:05:12 GMT+0200 (W. Europe Daylight Time) (ERROR) /background.html: https://www.etsy.com/shop/LabelsAndRibbon/reviewsEDAMUserException{"errorCode":9,"parameter":"authenticationToken"} at LogReceiver.error (/js/common/Log.js:8:267) at v (/js/main/Submitter.js:2:122) at null.<anonymous> (/thrift/thrift-binary.js:547:13)
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