71Challenger 0 Posted August 19, 2014 Share Posted August 19, 2014 When accessing a saved PDF will note that the file has disappeared. The title is there but not the file. Sometimes we can see it on the iPhone but then it vanishes too. We have spent hours scanning in our recipes only to see them slowly fade away. Link to comment
Level 5* gazumped 10,331 Posted August 20, 2014 Level 5* Share Posted August 20, 2014 Have you checked the web version of Evernote.com in a desktop browser? If your recipes are still there, it's the iPhone that is having trouble displaying the PDF. Link to comment
71Challenger 0 Posted August 20, 2014 Author Share Posted August 20, 2014 Yes, the files have vanished from the desktop also. Link to comment
Level 5* gazumped 10,331 Posted August 20, 2014 Level 5* Share Posted August 20, 2014 Something strange appears to be happening here - I'd suggest you complete a support request (see below) so that the tech team can maybe have a look at your account. Are you a free or a premium user? Link to comment
71Challenger 0 Posted August 21, 2014 Author Share Posted August 21, 2014 I sent a request to the tech support people. They closed my request the same day and told me to go to the forum. They did Not make me too happy. Link to comment
Level 5* gazumped 10,331 Posted August 21, 2014 Level 5* Share Posted August 21, 2014 Hmmn. OK - back to basics then: did you check for items in the Trash notebook, or any Conflicting Edits notebooks? Did you retain any backups of previous databases/ files? And which version of Evernote are we dealing with here - Windows/ Mac/ iOS? Link to comment
John Zeman 29 Posted August 21, 2014 Share Posted August 21, 2014 When accessing a saved PDF will note that the file has disappeared. The title is there but not the file. If you use Windows have you right clicked over the pdf title in the note and selected the View as Attachment option? I've noticed on my Windows box for some reason I need to do that for some PDFs that had been viewable but had changed to the pdf file name. Link to comment
Level 5* CalS 5,103 Posted August 21, 2014 Level 5* Share Posted August 21, 2014 When accessing a saved PDF will note that the file has disappeared. The title is there but not the file. Sometimes we can see it on the iPhone but then it vanishes too. We have spent hours scanning in our recipes only to see them slowly fade away. Is the PDF encrypted? Link to comment
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