BUG: Thai font won't display in search bar and subject line

[Pumin 6]

Hello,

 

Thai font won't display only in search bar and subject line, instead, it shows as squares. Other places such as body, it shows fine.  Please see attached screenshot.  Not sure how to fix this.  I tried to set menu language in Thai and English, but it doesn't help.

 

I'm running Evernote 5.5.3.4236 on Windows 8.1

 

Best regards,

-pumin

[gazumped 11,652]

Does your font display correctly in notes when you have no other content?  If so, try making comments on a separate note and merge the two to keep the formatting separate.

[Pumin 6]

Hello gazumped,

 

Even I don't have any notes and simply type on Search bar, font just doesn't display correctly.  (shows in square symbol)

[gazumped 11,652]

If you don't have any notes using that font,  why type it into the search bar?  I was trying to work out whether the font is unrecognised by Evernote,  or whether it might be a problem with your operating system.  I'd suggest you raise a support ticket on this to get an Evernote response.

[Pumin 6]

Hello Gazumped,

 

Thanks for your suggestion.  I will create supporting ticket.

 

On red circle #1,  when I switch keyboard in Thai and type in Thai, Thai character doesn't show.  Then I switch keyboard to English and type in English, English character shows fine.  I have no control of selecting font on search bar.  

 

On blue circle, I select font "TH Charmonman", and that shows correct in note.  However, when Evernote copies first line of note on to subject line (Red circle #2), Thai characters change to square, while English character shows fine.  eg. XXXXXXX ABCDEFG.    I have no control of selecting font on subject line.

 

Best Regards,

Pumin

[gazumped 11,652]

Definitely support ticket material - if you don't get any response in a few days please post your ticket number here...

[charboyd 272]

Hello Gazumped,

 

Thanks for your suggestion.  I will create supporting ticket.

 

On red circle #1,  when I switch keyboard in Thai and type in Thai, Thai character doesn't show.  Then I switch keyboard to English and type in English, English character shows fine.  I have no control of selecting font on search bar.  

 

On blue circle, I select font "TH Charmonman", and that shows correct in note.  However, when Evernote copies first line of note on to subject line (Red circle #2), Thai characters change to square, while English character shows fine.  eg. XXXXXXX ABCDEFG.    I have no control of selecting font on subject line.

 

Best Regards,

Pumin

If you share your Ticket # I would be happy to further investigate. 

[onrainbows 0]

I was one of Thailand. The problem was, after switching to WIN 8.1

Because when I use WIN 7 will not have this problem.

 

Thank you

version 5.5.3.4

[Pumin 6]

Hello charboyd and gazumped,

 

Ticket# 690220 - submitted on August 11, 2014

 

Thank you!

[charboyd 272]

Thanks! I've escalated for review 

[Pumin 6]

Hello,  at the end support rep says it's a bug, with no due date.   Hopefully in next coming release.  

 

Thanks all!

[kohsija 0]

search box now ok with Thai language but with title box there still a bug. If you type in Thai and have a space, characters after that will appear as square boxes.