kath kroener 0 Posted July 27, 2014 Share Posted July 27, 2014 My notes open and can be read but as soon as I click on them with the cursor it crashes and I get this message:Process: Evernote [1162]Path: /Applications/Evernote.app/Contents/MacOS/EvernoteIdentifier: com.evernote.EvernoteVersion: 5.5.2 (402634)Code Type: X86-64 (Native)Parent Process: launchd [193]Responsible: Evernote [1162]User ID: 502Date/Time: 2014-07-26 21:36:50.678 -0500OS Version: Mac OS X 10.9.4 (13E28)Report Version: 11Anonymous UUID: E7DD8CCD-3614-5FD9-66D9-D7EF7DED680DSleep/Wake UUID: 9078F748-829F-4BE0-A0B0-17D914301687Crashed Thread: 0 main Dispatch queue: com.apple.main-threadException Type: EXC_BAD_INSTRUCTION (SIGILL)Exception Codes: 0x0000000000000001, 0x0000000000000000Thread 0 Crashed:: main Dispatch queue: com.apple.main-thread0 com.apple.CoreGraphics 0x00007fff8d7d7028 rgba32_image_mark + 1667Thread 1:0 libsystem_kernel.dylib 0x00007fff8d1ebe6a __workq_kernreturn + 101 libsystem_pthread.dylib 0x00007fff87c7cf08 _pthread_wqthread + 3302 libsystem_pthread.dylib 0x00007fff87c7ffb9 start_wqthread + 13Thread 2:: Dispatch queue: com.apple.libdispatch-manager0 libsystem_kernel.dylib 0x00007fff8d1ec662 kevent64 + 101 libdispatch.dylib 0x00007fff86afb421 _dispatch_mgr_invoke + 2392 libdispatch.dylib 0x00007fff86afb136 _dispatch_mgr_thread + 52Thread 3:0 libsystem_kernel.dylib 0x00007fff8d1ebe6a __workq_kernreturn + 101 libsystem_pthread.dylib 0x00007fff87c7cf08 _pthread_wqthread + 3302 libsystem_pthread.dylib 0x00007fff87c7ffb9 start_wqthread + 13Thread 4:0 libsystem_kernel.dylib 0x00007fff8d1ebe6a __workq_kernreturn + 101 libsystem_pthread.dylib 0x00007fff87c7cf08 _pthread_wqthread + 3302 libsystem_pthread.dylib 0x00007fff87c7ffb9 start_wqthread + 13Thread 5:0 libsystem_kernel.dylib 0x00007fff8d1ebe6a __workq_kernreturn + 101 libsystem_pthread.dylib 0x00007fff87c7cf08 _pthread_wqthread + 3302 libsystem_pthread.dylib 0x00007fff87c7ffb9 start_wqthread + 13Thread 6:0 libsystem_kernel.dylib 0x00007fff8d1eba3a __semwait_signal + 101 libsystem_c.dylib 0x00007fff8924ddc0 nanosleep + 2002 com.apple.Foundation 0x00007fff8212666d +[NSThread sleepForTimeInterval:] + 1563 com.evernote.Evernote 0x000000010029758e +[ENCachedHttpURLProtocol removeOldFiles:] + 1074 com.apple.Foundation 0x00007fff820fc76b __NSThread__main__ + 13185 libsystem_pthread.dylib 0x00007fff87c7b899 _pthread_body + 1386 libsystem_pthread.dylib 0x00007fff87c7b72a _pthread_start + 1377 libsystem_pthread.dylib 0x00007fff87c7ffc9 thread_start + 13Thread 7:0 libsystem_kernel.dylib 0x00007fff8d1e7a1a mach_msg_trap + 101 libsystem_kernel.dylib 0x00007fff8d1e6d18 mach_msg + 642 com.apple.CoreFoundation 0x00007fff8371af15 __CFRunLoopServiceMachPort + 1813 com.apple.CoreFoundation 0x00007fff8371a539 __CFRunLoopRun + 11614 com.apple.CoreFoundation 0x00007fff83719e75 CFRunLoopRunSpecific + 3095 com.apple.AppKit 0x00007fff8490905e _NSEventThread + 1446 libsystem_pthread.dylib 0x00007fff87c7b899 _pthread_body + 1387 libsystem_pthread.dylib 0x00007fff87c7b72a _pthread_start + 1378 libsystem_pthread.dylib 0x00007fff87c7ffc9 thread_start + 13Thread 8:0 libsystem_kernel.dylib 0x00007fff8d1ebe6a __workq_kernreturn + 101 libsystem_pthread.dylib 0x00007fff87c7cf08 _pthread_wqthread + 3302 libsystem_pthread.dylib 0x00007fff87c7ffb9 start_wqthread + 13Thread 9:: com.apple.appkit-heartbeat0 libsystem_kernel.dylib 0x00007fff8d1eba3a __semwait_signal + 101 libsystem_c.dylib 0x00007fff8924ddc0 nanosleep + 2002 libsystem_c.dylib 0x00007fff8924dcb2 usleep + 543 com.apple.AppKit 0x00007fff849cd17d -[NSUIHeartBeat _heartBeatThread:] + 21324 com.apple.Foundation 0x00007fff820fc76b __NSThread__main__ + 13185 libsystem_pthread.dylib 0x00007fff87c7b899 _pthread_body + 1386 libsystem_pthread.dylib 0x00007fff87c7b72a _pthread_start + 1377 libsystem_pthread.dylib 0x00007fff87c7ffc9 thread_start + 13Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000080000000 rbx: 0x00007fff5fbfb3a0 rcx: 0x000000000000000f rdx: 0x0000000080000000 rdi: 0x00007fff5fbfbbf8 rsi: 0x0000000080000000 rbp: 0x0000000000000000 rsp: 0x00007fff5fbfb390 r8: 0x0000000000000001 r9: 0x00007fff8d8bef30 r10: 0x0000000000000000 r11: 0x0000000000000000 r12: 0x0000000000000010 r13: 0x0000000000000000 r14: 0x0000000000000010 r15: 0x0000000103a39fd0 rip: 0x00007fff8d7d7028 rfl: 0x0000000000010207 cr2: 0x00007fff8d7d7016 Logical CPU: 0Error Code: 0x00000000Trap Number: 6 I am using Mac OS X 10.9.4. Any help appreciated. I have hundreds of family histories in Evernote! Link to comment
Sentinel 195 Posted July 27, 2014 Share Posted July 27, 2014 It looks as though the crash is localized to your Mac Evernote Application, so your data should be safe on Evernote's servers if you sync to them. To make sure your data is still there, go to Evernote.com, login there and review your account. If your data is there, then things are good and the fix should be simple. I suggest you submit a Support Ticket. There are a couple fixes you could do on your own, but getting that info from the horses mouth is best. Link to comment
Idea
kath kroener 0
My notes open and can be read but as soon as I click on them with the cursor it crashes and I get this message:
Process: Evernote [1162]
Path: /Applications/Evernote.app/Contents/MacOS/Evernote
Identifier: com.evernote.Evernote
Version: 5.5.2 (402634)
Code Type: X86-64 (Native)
Parent Process: launchd [193]
Responsible: Evernote [1162]
User ID: 502
Date/Time: 2014-07-26 21:36:50.678 -0500
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: E7DD8CCD-3614-5FD9-66D9-D7EF7DED680D
Sleep/Wake UUID: 9078F748-829F-4BE0-A0B0-17D914301687
Crashed Thread: 0 main Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Thread 0 Crashed:: main Dispatch queue: com.apple.main-thread
0 com.apple.CoreGraphics 0x00007fff8d7d7028 rgba32_image_mark + 1667
Thread 1:
0 libsystem_kernel.dylib 0x00007fff8d1ebe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff87c7cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff87c7ffb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d1ec662 kevent64 + 10
1 libdispatch.dylib 0x00007fff86afb421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff86afb136 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8d1ebe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff87c7cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff87c7ffb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8d1ebe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff87c7cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff87c7ffb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8d1ebe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff87c7cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff87c7ffb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8d1eba3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8924ddc0 nanosleep + 200
2 com.apple.Foundation 0x00007fff8212666d +[NSThread sleepForTimeInterval:] + 156
3 com.evernote.Evernote 0x000000010029758e +[ENCachedHttpURLProtocol removeOldFiles:] + 107
4 com.apple.Foundation 0x00007fff820fc76b __NSThread__main__ + 1318
5 libsystem_pthread.dylib 0x00007fff87c7b899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff87c7b72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff87c7ffc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8d1e7a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d1e6d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8371af15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8371a539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff83719e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8490905e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff87c7b899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff87c7b72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff87c7ffc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8d1ebe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff87c7cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff87c7ffb9 start_wqthread + 13
Thread 9:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8d1eba3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8924ddc0 nanosleep + 200
2 libsystem_c.dylib 0x00007fff8924dcb2 usleep + 54
3 com.apple.AppKit 0x00007fff849cd17d -[NSUIHeartBeat _heartBeatThread:] + 2132
4 com.apple.Foundation 0x00007fff820fc76b __NSThread__main__ + 1318
5 libsystem_pthread.dylib 0x00007fff87c7b899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff87c7b72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff87c7ffc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000080000000 rbx: 0x00007fff5fbfb3a0 rcx: 0x000000000000000f rdx: 0x0000000080000000
rdi: 0x00007fff5fbfbbf8 rsi: 0x0000000080000000 rbp: 0x0000000000000000 rsp: 0x00007fff5fbfb390
r8: 0x0000000000000001 r9: 0x00007fff8d8bef30 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000010 r13: 0x0000000000000000 r14: 0x0000000000000010 r15: 0x0000000103a39fd0
rip: 0x00007fff8d7d7028 rfl: 0x0000000000010207 cr2: 0x00007fff8d7d7016
Logical CPU: 0
Error Code: 0x00000000
Trap Number: 6
I am using Mac OS X 10.9.4. Any help appreciated. I have hundreds of family histories in Evernote!
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