Dele RAS 0 Posted July 24, 2014 Share Posted July 24, 2014 Help! When I'm typing a combination of keys - not entirely sure the full combinantion but it involves I'm - the web clipper takes over my screen! How do I turn this off, or change the keyboard shortcut to something less problematic? Otherwise I might have to change to another clipping tool (: This is in Google Chrome Link to comment
jbignert 473 Posted July 24, 2014 Share Posted July 24, 2014 Yes this is a bug that we're working on a fix for. In the meantime please visit the Clipper Options page > Keyboard shortcuts and disable them there. Link to comment
Dele RAS 0 Posted July 25, 2014 Author Share Posted July 25, 2014 Thanks, I didn't see the option for Keyboard shortcuts earlier! Much appreciated. Link to comment
jbignert 473 Posted July 26, 2014 Share Posted July 26, 2014 Hi all,We released a patch to fix this annoying issue. The latest version is 6.2.2 and you should get auto updated if you restart Chrome. Or you can re-install from www.evernote.com/webclipper to force the update. Sorry for the inconvenience. Link to comment
Suzana Gnipper 0 Posted July 27, 2014 Share Posted July 27, 2014 Hi! I just dl 6.2.2v but I'm still with the same problem: "The Clipper couldn't start on this page. Reload the page and try again. If that doesn't help, contact customer support." Could you help me? Link to comment
jbignert 473 Posted July 27, 2014 Share Posted July 27, 2014 @Suzana - that error happens when you haven't restarted Chrome after installing a new update. Link to comment
Kickaha 1 Posted February 5, 2016 Share Posted February 5, 2016 On 7/27/2014 at 8:56 PM, jbignert said: @Suzana - that error happens when you haven't restarted Chrome after installing a new update. I've started seeing this error message in the last few days. It happens after I have (successfully!) clipped a web page in Chrome then try to close the page tab. Link to comment
Level 5* gazumped 9,828 Posted February 15, 2016 Level 5* Share Posted February 15, 2016 @Kickaha - does Esc get rid of the message? Does the pop-up prevent you from closing the page? Link to comment
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