TorenaJS 1 Posted July 23, 2014 Share Posted July 23, 2014 After a fresh install of Windows 8.1 I installed Evernote Desktop version 5.4.1.3962. When syncing it would be able to get some of my data but inevitably would give the following error: 09:12:48 [7912] 21% Submitting batch of 90 note calls, size=8.9MB 09:17:33 [6960] 21% Can't read from Internet, error: INTERNET_TIMEOUT 09:19:03 [7912] 21% Can't read from Internet, error: INTERNET_TIMEOUT 09:19:04 [5496] Client synchronization finished, status: failed 09:19:04 [5496] * 86 items received 09:19:04 [5496] * elapsed time: 6m 46s I tried uninstalling and reinstalling and experienced the same error. This morning I uninstalled then installed version 5.5.2.4142 RC thinking that the increased sync capabilities might be my solution but: 17:06:40 [4696] 86% Submitting a batch of 60 resource calls, size=1.7MB 17:12:00 [4696] 86% Can't read from Internet, error: INTERNET_TIMEOUT 17:12:00 [4696] 86% Retrying connection, attempt 2 of 2 (notes) 17:12:01 [5960] Client synchronization finished, status: failed 17:12:01 [5960] * 86 items received 17:12:01 [5960] * elapsed time: 47m 24s I don't have much of anything installed yet that would be blocking or limiting internet access; I have played video games that require internet access with success as well as web mail and various internet surfing. Please let me know how I can resolve this. Janelle Link to comment
Level 5* gazumped 11,657 Posted July 23, 2014 Level 5* Share Posted July 23, 2014 Try upgrading to the latest beta - I believe it solves some sync problems. Link to comment
TorenaJS 1 Posted July 23, 2014 Author Share Posted July 23, 2014 Please re-read my post. I already did that. Link to comment
Level 5* gazumped 11,657 Posted July 24, 2014 Level 5* Share Posted July 24, 2014 Sorry - so many posts, so little time.. I'd suggest you try a clean reinstall then - exit Evernote, Revo uninstall the software and install again; (when you run the installer, make sure you select 'run as administrator') on the assumption that you have no unsynced or local notes yet, I'd also suggest deleting the current database when you uninstall and rebuilding it from scratch. If you're in any doubt about any of the above, then please re-post. You could also raise a support ticket (see below), though the tech teams seem a tad busy at the moment.. Link to comment
TorenaJS 1 Posted July 26, 2014 Author Share Posted July 26, 2014 I just wanted to update and say: 09:50:56 [2888] Client synchronization finished, status: complete Thank you! Link to comment
Wordsgood 526 Posted July 27, 2014 Share Posted July 27, 2014 Just as a tip for anyone who reads this thread, if your computer or mobile device is in the process of doing any automatic software devices in the background, that can interfer with a successful sync. I find that Windows flashes it's software update message so fast I'm often unable to catch it before it screws up whatever I'm doing at the time.And yes, I know I can choose not to do the auto-updates, but then I forget and it spazzes out on me. Link to comment
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