ab1kenobee 104 Posted July 23, 2014 Share Posted July 23, 2014 7/23/2014 UTILIZED: PREMIUM SUPPORT CHAT - BillyISSUE: RECOVER MISSING IMAGES - blank - white 1ST: I searched the FORUM, but did not find a RESOLUTION.2ND: I did a search for OPENING A TICKET and found:Best practices: submitting a support ticket 3RD: I submitted the ticket and then clicked on CHAT and got Billy in TECH SUPPORT. The following steps recovered ALL my missing photos... so I hope this proves helpful to other EN Users!Click on Info LINK (top L)Click on HistoryClick on appropriate DATE to restoreClick on ImportWill IMPORT to Imported NotesCopy contents to desired NOTE or click on FOLDER drop down menu (top L - above font drop down menu) of NOTE WINDOW.SAVE (CTRL + S) and then SYNC to cloud (F9) to permanently restore contents. Thank you, Billy! Alan Link to comment
This topic is now archived and is closed to further replies.