Client synchronization finished, status: failed

[Peter Nguyen 1]

Just upgraded to a new computer, installed Evernote and unable to sync up. I already uninstalled and reinstalled EverNote. Please help:

 

18:26:57 [8808] 91% * guid={d9d203de-bcd9-4525-957f-54a05ea91a0e}

18:26:57 [8808] 91% Submitting batch of 0 note calls, size=0B

18:26:58 [8960] 91% TException: EDAM processing error: Excessive batch response size

18:26:59 [3324] Client synchronization finished, status: failed

18:26:59 [3324] * 26 items received

18:26:59 [3324] * elapsed time: 14s

18:28:20 [5760] Launching url https://evernote.com/contact/support/?application=EvernoteWindows&application_version=5.4.1.3962&requestor_username=nguyenusnr&requestor_email=nguyenpv1980@gmail.com&priority=1

 

Windows 7 x64bit

[Clausia 0]

I have the exacly same issue, new laptop, also windows 7 x64 and I want to get all my notes into my new computer

 

23:36:45 [2428] 32% Retrieving resource, total size=2073745

23:36:45 [2428] 32% * guid={c8f9104e-43d9-46f9-b9c1-be961937f931}

23:36:45 [2428] 32% * note={23daceb3-8c70-4352-b622-9ab292875eef}

23:36:45 [2428] 32% * resource data, size=2069831

23:36:45 [2428] 32% * resource recognition data, size=3914

23:36:46 [2428] 32% Submitting batch of 38 note calls, size=74.7MB

23:36:58 [5680] 32% TException: EDAM processing error: Excessive batch response size

23:37:04 [2428] 32% TException: EDAM processing error: Excessive batch response size

23:37:04 [3500] Client synchronization finished, status: failed

23:37:04 [3500] * 24 items received

23:37:04 [3500] * elapsed time: 47s

 

What's going on? What do I have to do in order to fix this?

 

Thanks!

[Moonchild 0]

I use firefox to work with my notes, no problem at all.

[gazumped 12,222]

If you're unable to sync to Evernote on a new installation..

• Use a browser to check your account on Evernote.com - this confirms your account is OK and that you're able to connect to the internet.
• Try to connect again - failures can be due to busy connections at your end or traffic on Evernote's servers.
• Exit evernote via File > Exit and uninstall it  - ask for help first if you have unsynced or local notes.
• Reinstall and retry sync

[Charles Liu 0]

 

If you're unable to sync to Evernote on a new installation..

• Use a browser to check your account on Evernote.com - this confirms your account is OK and that you're able to connect to the internet.
• Try to connect again - failures can be due to busy connections at your end or traffic on Evernote's servers.
• Exit evernote via File > Exit and uninstall it  - ask for help first if you have unsynced or local notes.
• Reinstall and retry sync

 

Tried re-install. Doesn't work.

Online connection with internet is ok. 

[gazumped 12,222]

OK you need to look for odder reasons not to connect - if you search the forums there are quite a few;  try

 

https://discussion.evernote.com/topic/23453-cant-sync/

 

https://discussion.evernote.com/topic/37059-evernote-cant-sync-bc-internet-explorer-is-in-offline-mode/

 

https://discussion.evernote.com/topic/27219-not-using-internet-explorer-so-how-do-i-sync/

 

for starters...

[richardnau 1]

Same problem in Australia. Evernote on Win8.1 home PC is not syncing. On iPad and work PC (also Win8.1) no problems.

 

Log extract:

 

20:21:19 [6776] 83% Submitting batch of 5 note calls, size=52.5MB
20:21:57 [6776] 83% TException: EDAM processing error: Excessive batch response size
20:21:58 [6032] Client synchronization finished, status: failed
20:21:58 [6032] * 12 items received
20:21:58 [6032] * elapsed time: 42s
20:25:11 [7728] Registered session count: 1, last session: 2014/07/22 20:15:00

 

PC uses IE11 - so no possibility to set to Work Offline mode.

 

Any ideas?

[gazumped 12,222]

Have you tried all the suggestions so far in this thread?

[richardnau 1]

Have you tried all the suggestions so far in this thread?

 

Yes:

• Uninstall/reinstall = no change
• Not using IE8 (IE11 on the computer, which does not have 'work offline' as a configurable option.

Something has changed - becasue Evernote was working a few weeks ago (last time I opened it up on this PC), and works daily (I use it daily) on work PC (same account, also Win 8.1).

 

Puzzled...

[gazumped 12,222]

Hmmn.  If you last used Evernote on this PC some weeks ago but use it daily at work,  your database is having to catch up with a lot of information.  Is it feasible to go through the 'rename database and rebuild it' process?  (Search around the forums for fulller details if you need them and beware of losing local/ unsynced notes).

[XiaoA 2]

For recent issues on "EDAM processing error: Excessive batch response size", do as follows:

 

1. Tools->Options->Update to pre-released version when available

 

2. Help->Check for Updates

 

After update, the issue is gone.

[richardnau 1]

Yes, it was a bug. Fixed by new release out today.

[gazumped 12,222]

Glad the new release fixed it..  hold on: new release?  No-one tells me nothin'....  downloading now!  Thanks for the headsup .

[Peter Nguyen 1]

Yes supposed it a new release was supposed to fix this issue. However it did not fix mines, after sending the logs to support, they tracked it down to one of my notes in trash that was corrupted. I deleted it and everything works now.