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Hi,

 

My S4 was rooted but I was having issues with it locking up and have since reset to factory specs.  Ever since resetting I'm having issues with a few apps, Evernote bing one of them.  I'm getting the below error and screenshot when I open the app and/or try to log in.  Any assistance resolving this issues is greatly apprecaited.

 

Julie

 

IsTablet: false
Locale: en_US
Service: https://www.evernote.com
Package: com.evernote
Brand: samsung
Model: SPH-L720
Network operator: 310120 / Sprint
Android version: 4.4.2
Evernote version: 5.8.5(1058503)
Evernote revision: AM_585_1151
Evernote type: public
Internal storage: 7 GB / 9 GB
External storage: 7 GB / 9 GB
SDCardStatus:null
Auto Sync Enabled: true
Master Sync Enabled: true
Sync Interval: NOT SET

 

 

post-210549-0-74345400-1405196028_thumb.

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Have you tried removing the app and reinstalling it?

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Hmmn. Have a look at Evernote via a desktop if you can - either the Evernote client,  or via a browser - are your notes visible there?  If your account seems to be OK it may be that your factory reset has caused some problems with the S4.  Have you tried support via your carrier,  or Samsung?

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gazumped, I'm able to view my notes from my PC and yes, I reached out to Samsung but they seem to think it's an app issue.  I'll have to try Sprint next.  Thanks for replying

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No problem - last guess:  Android does weird things with SD card access in recent versions.  Make sure your Evernote app is stored in Device storage rather than on the card...  Good luck!

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Not my SD card, I uninstalled Evernote, removed my card, reinstalled and still get that error *sigh*

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The joys of computing - it can take days to figure out what's stopping you from doing something that should take minutes...  hope you find a fix!

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