Mike3251!! 0 Posted July 12, 2014 Share Posted July 12, 2014 hi I have tried to email evernote about a couple of queries including why the upgrade to premium I paid for don't work. Are these guys just slack or a bunch of sharks? Link to comment
Level 5* Metrodon 2,184 Posted July 12, 2014 Level 5* Share Posted July 12, 2014 You should open a support ticket - there is no email support. https://www.evernote.com/SupportLogin.action Link to comment
ScottLougheed 1,316 Posted July 12, 2014 Share Posted July 12, 2014 Also, be aware that support only work Monday to Friday so if you submit a ticket Friday evening, nobody will see it until Monday morning at the earliest. And you won't get a response until well after that because you and everyone else submitted tickets all weekend.Which is to say, give it at least a few business days. Link to comment
Mike3251!! 0 Posted July 13, 2014 Author Share Posted July 13, 2014 Guys thanks for these notes. I should have been clearer. I have sent two support notes and received automated replies - I've been waiting now for over 10 days. lets see what transpires this week Mike Link to comment
Wordsgood 526 Posted July 13, 2014 Share Posted July 13, 2014 If you post your Ticket number, one of the forum moderators here could flag it with Evernote staff for you.Guys thanks for these notes. I should have been clearer. I have sent two support notes and received automated replies - I've been waiting now for over 10 days.lets see what transpires this weekMike Link to comment
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