Bento Lira 4 Posted July 1, 2014 Share Posted July 1, 2014 When I use document mode in camera to capture a document to a note , EN crashes. It does not crash every time, but frequently. Am I doing something wrong ? Link to comment
ScottLougheed 1,316 Posted July 1, 2014 Share Posted July 1, 2014 I can imagine this is frustrating! I encounter this from time to time. You aren't doing anything wrong! Just a bit of application quirkiness. Make sure you are using the most up-to-date version of Evernote on your device. Other things to try:1) Killing the app completely (double tap home button then swipe up on the app) and restarting your phone2) Uninstalling and re-installing the application (if you sync just before doing this you won't lose any data) That has typically cleared things up for me in the past. Link to comment
CarynVainio 5 Posted July 7, 2014 Share Posted July 7, 2014 This happens to me ALL the time. And it's SO frustrating because I rely on Document notes a LOT for my work. I always have to uninstall and reinstall the app and that is an absolute PITA. I've had to do it several times. Please fix this crash, Evernote! It's horrible! Link to comment
ScottLougheed 1,316 Posted July 7, 2014 Share Posted July 7, 2014 Submitting a support ticket will help them. They may ask for additional information like activity logs to help them track down why this is happening in your specific case. Link to comment
Dermot O S 0 Posted August 4, 2015 Share Posted August 4, 2015 Is this ever going to be fixed? I get the same issue too, and have for months. Buying Evernote premium was a bad idea. Link to comment
Ex Employees annah 133 Posted August 10, 2015 Ex Employees Share Posted August 10, 2015 Please see this thread for more info on this issue: https://discussion.evernote.com/topic/78603-app-crashes-after-taking-photo/ Link to comment
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