lenarr 27 Posted June 20, 2014 Share Posted June 20, 2014 In Adobe Acrobat Professional, I can encrypt a PDF by choosing Properties | Security | Password Security. If I bring that file into EN it disappears into a black hole, leaving only a thick horizontal black line in the event horizon. If I bring in an unencrypted file, it displays properly. If I encrypt it within EN, it also goes into the black hole. Running 5.4.1.3962 for Windows (271962) Public. Fortunately it was my own file that disappeared, thus I can recreate it. I don't use this feature often and can't say what happened to any prior encrypted PDFs in my database, if I even had any. Thanks in advance for fixing. Right now very clearly EN can't deal with PDF text it can't display, and encrypted PDF files are commonly used even as copyright protection. Thanks,Lena Link to comment
Level 5* gazumped 11,652 Posted June 21, 2014 Level 5* Share Posted June 21, 2014 Hi - that's a known issue; see https://discussion.evernote.com/topic/46782-encrypted-pdfs-not-retrievable-from-windows-desktop/ Link to comment
lenarr 27 Posted June 21, 2014 Author Share Posted June 21, 2014 Ack, didn't show up on my search. Thanks, Gazumped. Link to comment
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