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Suddenly, I can not synchronize some notes. Do you have some ideas to solve it.

kevin kim

By kevin kim
in Windows Archive

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kevin kim

kevin kim 0

Posted
Posted

Suddenly, I can't synchronize some notes.

 

The log is following.

 

Log opened on 2014/06/11 22:03:37 (UTC+9:00)
 
22:03:37 [3020] Command line: "C:\Program Files (x86)\Evernote\Evernote\Evernote.exe" 
 
Log closed on 2014/06/11 22:03:37 (UTC+9:00)
 
22:03:37 [6780] Command line: "C:\Program Files (x86)\Evernote\Evernote\Evernote.exe" 
22:08:52 [5656] Client synchronization started
22:08:52 [6652] 0% Connecting to www.evernote.com/edam/note/s294
22:08:52 [6652] 0% Loaded updateCount: 655
22:08:53 [6652] 0% Usage Metrics: sessionCount=1
22:08:53 [6652] 0% Client is up to date with the server, updateCount: 655
22:08:53 [6652] 0% Connecting to www.evernote.com/edam/user
22:08:53 [6652] 0% Updating user "skkimic"
22:08:54 [6652] 0% * email last verified 2014/04/10 10:16:01 (UTC+9:00)
22:08:54 [6652] 0% Updating server items
22:08:54 [6652] 0% Creating server note "Troubleshooting Oracle Performance 2n...", resource count: 1
22:09:20 [6652] 0% Can't send HTTP request, error: INTERNET_CONNECTION_ABORTED
22:09:20 [5656] Client synchronization finished, status: failed
22:09:20 [5656] * error: Could not connect to Evernote service
22:09:20 [5656] * elapsed time: 27s
22:10:45 [6780] Closed database: C:\Users\skkim\AppData\Local\Evernote\Evernote\Databases\skkimic.exb (117MB +32.6MB)
 
Log closed on 2014/06/11 22:10:45 (UTC+9:00)
 
 
Log opened on 2014/06/11 22:10:53 (UTC+9:00)
 
22:10:53 [7012] Command line: "C:\Program Files (x86)\Evernote\Evernote\Evernote.exe" 
22:10:53 [7012] Client info: Evernote Windows/271698; Windows/6.1.7601 Service Pack 1;
22:10:53 [7012] Bootstrap info: Evernote (loadedLastUsed)
22:10:54 [7012] Bootstrap info: Evernote (loadedDatabase)
22:10:54 [7012] Opened database: C:\Users\skkim\AppData\Local\Evernote\Evernote\Databases\skkimic.exb (117MB Fixed)
22:10:59 [6940] Client synchronization started
22:10:59 [5864] 0% Connecting to www.evernote.com/edam/note/s294
22:10:59 [5864] 0% Loaded updateCount: 655
22:12:51 [5864] 0% Can't send HTTP request, error: INTERNET_CANNOT_CONNECT
22:12:51 [6940] Client synchronization finished, status: failed
22:12:51 [6940] * error: Could not connect to Evernote service
22:12:51 [6940] * elapsed time: 1m 51s
22:22:54 [3620] Client synchronization started
22:22:54 [7780] 0% Connecting to www.evernote.com/edam/note/s294
22:22:54 [7780] 0% Loaded updateCount: 655
22:22:55 [7780] 0% Usage Metrics: sessionCount=1
22:22:55 [7780] 0% Client is up to date with the server, updateCount: 655
22:22:55 [7780] 0% Connecting to www.evernote.com/edam/user
22:22:55 [7780] 0% Updating user "skkimic"
22:22:56 [7780] 0% * email last verified 2014/04/10 10:16:01 (UTC+9:00)
22:22:56 [7780] 0% Updating server items
22:22:56 [7780] 0% Creating server note "Troubleshooting Oracle Performance 2n...", resource count: 1
22:23:20 [7780] 0% Can't send HTTP request, error: INTERNET_CONNECTION_ABORTED
22:23:20 [3620] Client synchronization finished, status: failed
22:23:20 [3620] * error: Could not connect to Evernote service
22:23:20 [3620] * elapsed time: 25s
 
Do you have some ideas to solve it.
 
Plz help me.
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danemayer

danemayer 0

Posted
Posted

I'm still unable to sync.  Same problem.  I notice that Evernote Status has not been updated.  But the Chat Support person says the fix is for me to reinstall Evernote. 

 

Is there any chance that's correct or is it Chat Support script nonsense?

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jbenson2

jbenson2 2,149

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I'm still unable to sync.  Same problem.  I notice that Evernote Status has not been updated.  But the Chat Support person says the fix is for me to reinstall Evernote. 

 

Is there any chance that's correct or is it Chat Support script nonsense?

 

See my post above for more info.

 

I would strongly advise you NOT to reinstall until the current denial of service problem is resolved.

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jbenson2

jbenson2 2,149

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I'm seeing it reported in various places that Evernote resolved the DDOS late last night, but I'm still unable to sync this morning.  Is this still ongoing?

 

I was able to sync earlier this morning, but cannot now.

 

The media is faster on keeping us updated than the status report from Evernote at:

 

http://status.evernote.com/

 

The last Evernote entry was yesterday evening - Jun 10, 2014 (6:17 pm PT) 

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ScottLougheed

ScottLougheed 1,316

Posted
Posted

As of an hour and a half ago, supposedly "Evernote service is available", but I'm still not able to sync with desktop or iphone...

 

Look at the following thread in which Evernote staff have suggested there may be persistent problems for some users at least until end of day:

https://discussion.evernote.com/topic/61251-evernote-service-down-as-of-jun-10-2014-243-pm-et/?p=283992

 

After end of day, any remaining users with sync issues will be investigated by Evernote staff to get them up and running ASAP. 

 

End of day is End of Day Pacific time for Evernote, so that may be much later in your time zone. 

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jbenson2

jbenson2 2,149

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As of an hour and a half ago, supposedly "Evernote service is available", but I'm still not able to sync with desktop or iphone...

 

GBarry is an Evernote employee.

 

Here are his posts a couple hours ago. 

https://discussion.evernote.com/topic/61251-evernote-service-down-as-of-jun-10-2014-243-pm-et/#entry283992

 

and 

 

https://discussion.evernote.com/topic/61251-evernote-service-down-as-of-jun-10-2014-243-pm-et/#entry284017

 

By the way, I believe the acronym EOD means End of Day.

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