Myztique 4 Posted April 27, 2014 Share Posted April 27, 2014 I use Evernote mobile (iPhone); on my mac as well as the web version. The note counts are different. The app on my mac takes into account a notebook that I share with a friend. The other apps don't. Is there a way to make them all the same? I use the note count to make sure that the Evernote is syncing accurately. Thanks,Deb Link to comment
Sentinel 195 Posted April 27, 2014 Share Posted April 27, 2014 One thing that comes to mind is if you have a Local Notebook on one device. That Local Notebook does not get synced, so the count would be greater on the device that has a Local Notebook. Could this be the case? Link to comment
Myztique 4 Posted April 27, 2014 Author Share Posted April 27, 2014 No, I don't think that is the problem. I see the "shared" notebook on all devices. It is my friend's notebook that she has allowed me to view. Link to comment
Sentinel 195 Posted April 27, 2014 Share Posted April 27, 2014 No, I don't think that is the problem. I see the "shared" notebook on all devices. It is my friend's notebook that she has allowed me to view. Which device has the lower count of Notes? Link to comment
Myztique 4 Posted April 27, 2014 Author Share Posted April 27, 2014 The iPhone and the web app both only count all but the shared notebook. The Evernote app on my mac computer counts all notes including the shared notebook. Link to comment
Sentinel 195 Posted April 27, 2014 Share Posted April 27, 2014 It may be that the Notes in the Shared Notebook are not counted as "Yours" because they actually rest in your Friend's Account. Link to comment
Myztique 4 Posted April 27, 2014 Author Share Posted April 27, 2014 So why are the 3 devices/apps counting the notes differently? How do I make them count the same way? Link to comment
Sentinel 195 Posted April 27, 2014 Share Posted April 27, 2014 I wish I had the answer for you. However, I did just find this link. gbarry may be able to help you.http://discussion.evernote.com/topic/37995-note-count-is-wrong/ I hope he can help. Link to comment
Sentinel 195 Posted April 27, 2014 Share Posted April 27, 2014 From my reading, it may be a re-indexing issue. Which requires a Support Ticket: http://evernote.com/contact/support/ Link to comment
ScottLougheed 1,316 Posted April 27, 2014 Share Posted April 27, 2014 Indeed it does sound like this could be it. Good find sentinel. I suspect, since iOS and Android clients pull headers only from the server, if the server is improperly indexed, so too will the iOS clients. The desktop clients have your entire database stored locally so would be buffered against this type of thing. Link to comment
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