Evgeni Chekanov 0 Posted April 4, 2014 Share Posted April 4, 2014 HI, I've accidentally activated Premium account on my smart phone. How do i go back to my basic account without loosing my notes? Thanks! Link to comment
ScottLougheed 1,316 Posted April 4, 2014 Share Posted April 4, 2014 I am not sure I understand. It is hard to "accidentally" activate premium because you have to go through the whole process of entering payment information and so on. Regardless:Did you purchase a year or just one month? If you purchased one month, log into your account settings at www.evernote.com and turn off auto-renew. I'd recommend just keeping premium for the month and dropping down to free when the month is up. If you purchased a year, I'd recommend contacting support to get them to cancel your premium subscription and refund it. No matter what you won't lose any notes. Link to comment
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