RayP 0 Posted March 27, 2014 Share Posted March 27, 2014 Hello Evernoters:I'm experiencing a problem that evidently occurred last year as well. I'm a premium member with EN on a Win 7 Pro laptop, and iPad and an iPhone 4s. Things had been going fine until the latest EN update for Win 7. Coincidentally, Microsoft released a bunch of windows updates as well so these may be related.Anyway, I can synch between all devices except Outbound from my desktop. I get an error message saying syncing failed due to problem at client. Notes entered in my other devices sync OK to the desktop.I have an open ticket with EN and have followed exactly the suggested steps of uninstall / reinstall (alas, a common "solution" for windows sufferers ... I mean users.)I thought I had found the perfect solution finally with EN, but now there's a hitch. I am in a Microsoft shop so the laptop is essential. But so are my mobile devices. Anyone else experiencing this issue? I'm thinking there's a conflict with another app somewhere (but nothing shows up in the windows error log that would suggest this,) Or, maybe it's a firewall / trusted connection issue. I'm still waiting for a follow up from EN tech support but thought I would try the board for some feedback. I am falling behind in my TSW organization ... Thanks all. Link to comment
davidorval 0 Posted March 28, 2014 Share Posted March 28, 2014 I have a similar problem and it seems that EN is not interested in resolving this issue as it goes back a year or more. I am considering dumping EN for OneNote. Sad because I prefer not to use MS products if I don't have to. What's up with your tech support EN? Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.