Jump to content

Skitch PDFs get quarantined by anti-virus software


ajsauter77

Recommended Posts

I am having an issue when I edit a PDF in Skitch on my iPad. The editied PDF file will get quarantined by symantec anti-virus on my work email.

 

Here is my work flow:

  • Save a PDF to evernote and open on iPad
  • From Evernote - "Open in Skitch" on iPad 
  • Make edits to pdf and Share PDF back to evernote
  • Email that note from evernote using business email account
  • The recipient and myself get a quarantined message from symantec stating the followingSymantec Mail Security replaced 82B53E56-03D9-4579-8E99-BCF8C0F0B734.pdf with this text message.  The original file was unscannable and was quarantined.

If I send the pdf from my personal gmail account, it works fine. But that isn't possible when at work and need to send PDFs to clients. I have no way of adjusting the anti-virus settings at work, so that isn't an option. Image files edited in Skitch work fine and have no issues with my work email only edited PDFs.

 

I was just wondering if anyone has had this issue and knew of a work around. I'd like to be able to do this in one flow on my iPad. I also use the windows and mac desktop clients but they both have the same issues when sending the edited PDFs.

 

Thanks for your help,

 

ajsauter77

 

Link to comment

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...