Help! Evernote quits unexpectedly, tried everything!

[Arsalan Sakhi 0]

Hi! i own an old Macbook White 13.3" and currently running mac os x 10.6.8 and yesterday i cleaned out my computer for everything, she was feeling a tad heavy so it was a good idea, but now when i have installed Evernote and trying to open it up, it launches the initial synching, metadata and such, but then it crashes and says that "Evernote quit unexpectedly" - I have tried everything, really... And i really want to make it work so i can start using it again in school, and not use the online Evernote function. Please help me :-( 

This forum wont let me post the problem details, so ive attached it, in a text-edit file please heeeeeeeeeeeeelp  

 

Problem details .rtf

[Arsalan Sakhi 0]

***** ***** help me

[Metrodon 2,188]

You should open a support case

[Jackolicious 808]

What were you doing at the time of the crash? Was the app syncing?

[fjc08 1]

Hello, I'm on the same boat. But to answer you Jackolicious, it crashes when it starts syncing for frist time. I tried almost everything but it keeps crashing.

 

HELP.

[Arsalan Sakhi 0]

HEEEEEEEEEEEEEEELP 

[gazumped 12,043]

HEEEEEEEEEEEEEEELP 

 

I'd strongly recommend that you open a support ticket (see below).  The guys don't work weekends (AFAIK) so you won't get much action for a day or two,  but they're your best bet.  Meantime where you have an internet connection you can use the web version via Evernote.com - a quick look there should reassure you that you still have access to your current notes - and where you don't have web access you can always work in something else and attach those files in Evernote later.  Try uninstalling and reinstalling Evernote too - sometimes it's just a bad install causing the issues.  Backup the information you have,  and use Revo uninstaller to kill the current content - if you search around the forums you'll find more detailed instructions for your OS if you need them.

[rpotaz 0]

I opened a tkt 1/16, its been ten days. 

 

It crashes as an app on my mac when I change internet connection. 

 

Any ideas on how to fix it. Nothing is lost as I sync regularly its just annoying... its been doing this for the past month... 

[Jackolicious 808]

rpotaz, please PM me your email address and I can check on the status. I'm closing this thread since it's old.