Evernote Em 0 Posted March 2, 2014 Share Posted March 2, 2014 Hi, I was going to contact support about this, but just realised they won't reply until tomorrow lunchtime, so I just wondered if anyone here had any ideas before then. I used the Windows desktop app (on Windows 7) to import a whole load of files using an import folder. I knew this would take me over the >1gb for the month so I paid the extra for another 1gb upload. However, I forgot to give the files sensible names prior to import, and realised this about halfway through the import. Because it hadn't yet started syncing with the web, I deleted the files, renamed them in the import folder and let them import into Evernote once again. Before the import ended, a message box came up saying that I'd used all my monthly upload limit and that I'd have to buy more. I was perplexed as the files still hadn't started syncing to Evernote web at this point, and enough had been deleted to take me down below the 2gb when the sync began, but I paid the extra to take my monthly limit up to 3gb. I figured that I must have counted how much in total was imported into the desktop app (even though a lot was deleted before syncing to the server), and since it was my error that allowed so much to be imported, I reluctantly paid this. Once the import was complete, I allowed the files to start syncing (which has taken all weekend, with the percentage going up and down seemingly at random!). Weirdly now, the usage is showing as 1.2gb out of the 3 I paid for used. It seems I paid the second extra amount when I didn't need to, but at the time Evernote was refusing to import anything else, or allow new notes to be created. Just wondered if anyone had any thoughts, or has similar first hand experience? Link to comment
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