Evernote Web Clipper and IE11; something's not right

[TeePee 3]

Hello,

 

I have an issue with web clipper for Windows on IE11

 

I have a web page I want to clip. I click the elephant icon. The yellow lines appear around the text along with a UI garbled web clipper interface (please see attached).

 

Anyone else get this?

[jbignert 473]

What Windows client are you using? We've made several fixes for this issue in the latest public version. 

[Marilyn Gordon 2]

Hello. I have Windows 7 and just upgraded to IE 11 and am not able to right click on an article and see "clip this article" or "clipping".  My web clipper is downloaded and installed. Any help would be greatly appreciated.  Thanks!

[TeePee 3]

I'm using 5.1.2.2387 (270387) Public

[jbignert 473]

thx TeePee, 

That issue should be fixed in the latest Win client release so I'll start an investigation. If you have the URL where this happens or if it happens on all pages that would be good to know. 

[TeePee 3]

Thx jbignert,

 

Yes, it happens most of the time and seems URL agnostic. The exception is when it doesn't happen - once only in the last months at a guess.

[jbignert 473]

We've re-checked this issue and the fix should be in the new Windows build 5.2.x that was released last week. Please try updating to that version, restart and see if the problem persists. 

[TeePee 3]

Funky diva!

 

Yup, seems to work.

 

Thank you.

[Guazzo99 0]

Have same problem with Windows 7 and Evernote 5.2.0. Can you help please (no possibility of clipping the page)

[qlin 1]

I have same issue with my ie8 even with latest evernote release ,downloaded on may 7 2014

But weird that it works fine with any https web , only have issue in http web

Any one can help?

[jbignert 473]

@qlin,

Can you please send us a URL where this can be observed. We have reason to believe it is tied to certain pages. 

[qlin 1]

@qlin,

Can you please send us a URL where this can be observed. We have reason to believe it is tied to certain pages. 

 

 

hi jbignert

 

  i am using WIN7 64bit + IE8 + EVERNOTE 5.3.1.3364 the latest build.

you can try  https://www.google.com/finance which is fine   &   http://www.google.com/finance  which show exactly same problem as the 1st post

 

 

but everything fine with Chrome with the same laptop

[qlin 1]

@jbignert

 

here is the snap shot for reference..

Thanks 

 

 

i am not sure this due to the setting of my IE,  but i already reset the setting but still the same,  so can you pls help me out ?

 

 

Thanks 

[qlin 1]

and actually not work on every HTTP version website ,  only work with HTTPS websites,  FYI

[jbignert 473]

Thx Qlin,

We think we got what the problem is thanks to your detailed reports. We can reproduce this in IE 8 but not IE9 and above. We'll fix this in the coming Win client release but I recommend if possible that you update IE to ideally the latest version 10 or 11 (9 should work as well) if that's an option for you.  

[qlin 1]

Good to know you guys made it ..

 yes i have upgraded to IE11 and everthing just fine..

 

but i am an enterprise user,  and our IT envinrionment require IE 8 since they not yet certifiy IE9.0 and above...

so i might reverse back to IE8 

and i think my case should be common , especially for coorporate users.

so still looking forward to the latest buid to fix this for IE8...

 

Thanks .