Synchronization failure message

[Type0 0]

Hello. I just updated to the latest version of Evernote on my MacBook Pro and I'm recieveing the following message when I try to sync:

 

Synchronization failure (see attached image for full details)

 

My network is fine. I can get on the internet, etc. I also waited overnight thinking it was an Evernote server issue, but I tried this morning and got the same error message. Tried logging in and out...nothing.

 

Does someone know what's going on? Or how I can fix?

 

Thank you.

[maytru 0]

`Hi 

 

I see you did not get a reply on this problem - how did you solve it?  Because I also bought a Macbook Pro (I am new to Apple) and when I try to sync my Evernote account I get the exact same message?  

[T.H. 0]

I have exactly the same problem and had posted the problem a few posts earlier but didn't receive a reply. I sent a request to evernote as well and still waiting. I will keep you posted.

[maytru 0]

Thank you very much!

[Wordsgood 526]

Hi,

If you have free accounts, chances of recieving a Support response are very slim. (Recent policy change.) But there are several threads here on the forum about Sync issues that might prove helpful and I suggest you both run a couple forum searches.

I'm on Windows, but other Mac users will likely drop by and try to help when they have time. In the meantime, here a few links from the Evernote Knowledge Base that might be of some help.

Sync issues article:

http://evernote.com/contact/support/kb/#/article/23168822/

Getting Started Guide for Mac:

http://evernote.com/evernote/guide/mac/

Knowledge Base homepage:

https://evernote.com/contact/support/kb/#!/product/evernote/

And last but not least, is a link to a pinned forum outlining the "Best Practices" for contacting support. (Recently updated despite the post creation date.):

https://discussion.evernote.com/topic/51807-best-practices-submitting-a-support-ticket/#entry254984/

Good luck!