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EN eating up memory


Saintdismas

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Over the last few months, as I take pictures (which I store on the SD card), I keep getting warnings that I don't have enough memory to display the image that I've just taken.  So, I've deleted apps and then I can view the images.  Each time I have to do a mental triage of what app I need least and delete it.  It has started to get to where I have very little on my phone as far as apps are concerned.  I thought it was an issue with photo storage but all the images are getting stored on the SD card as they should be.  So I was really confused on where all my memory was going.  I've finally figured out where.  Evernote!

 

In the last day or so, I've started getting warnings that EN is running out of memory.  In the last week, I haven't changed anything on the phone as far as apps go.  I also haven't taken any pictures.  So essentially nothing has changed as far as memory but EN is now complaining.  So, EN's memory use must be growing.  I've checked the storage settings on the phone and EN seems to be stopped at around 17MB but still wants more if these errors are to be believed.

 

I checked the knowledge base and it says that pdfs and other things can be stored on the SD card via an option in EN on the phone but I don't see that option anywhere.  I've gone through every menu screen in EN.  I also don't know how I can tell EN to keep eating up all the memory on my phone.  So, is there anything I can do?

 

Thanks!

 

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  • Level 5*

As far as I know, there's no official way for Evernote to use the SD card as opposed to your local disk storage. This topic discusses it, with input from Evernote staff. What's the Knowledge Base article you're referencing? Is it this one: http://evernote.com/contact/support/kb/#/article/23168602? I am not sure that that article is correct.

 

Are you using offline notebooks? That would cause memory usage to grow, as notes would be guaranteed to be cached on your local device. 

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When you say "This topic discusses it..." which topic are you referring to?  I think maybe you forgot to include a link.

 

As for the link you did provide, no that's not the one I was referring to but I did see it.  I was referring to this one:

 

I am not using offline notebooks.

In this forum, discussion threads are called "topics". The link I left out was to this one: http://discussion.evernote.com/topic/19168-selectable-offline-folder-path/. Sorry about that.

 

Conversely, I don't see any link in your post ("I was referring to this one:")

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When you say "This topic discusses it..." which topic are you referring to?  I think maybe you forgot to include a link.

 

As for the link you did provide, no that's not the one I was referring to but I did see it.  I was referring to this one:

 

I am not using offline notebooks.

In this forum, discussion threads are called "topics". The link I left out was to this one: http://discussion.evernote.com/topic/19168-selectable-offline-folder-path/. Sorry about that.

 

Conversely, I don't see any link in your post ("I was referring to this one:")

 

 

Arg!  http://evernote.com/contact/support/kb/#!/article/23168592

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Yeah,  that blanket "store things on the SD card" option turns out to be more confusing than it should,  and I think the actuality has changed a few times.  When you say your pictures are stored on the SD card - is that because you have changed Evernote preferences,  or because you use a separate camera app which stores its pictures there?

 

If you're using a separate camera app any 'insufficient space' errors you're seeing sound like they're more to do with that app than anything else.  Evernote (AFAIK) can't use that space,  and as long as you have some spare capacity,  you should be able to take as many pictures as you'd like.  Also: actual memory is not the same thing as permanent storage.  It is possible that you have too many apps open at the same time,  occupying too much current memory,  to allow the picture to be processed for display.  Have a look at your phone's instructions and work out 1) how to clear unused apps and caches from memory and 2) how to close unwanted apps.

 

I have 16,000+ notes with a chunk of those set to offline storage and have never had a problem displaying pictures I've taken with either Evernote or my various camera apps.  If you're having problems it's not an issue with Evernote,  it's a problem with how your phone is currently set up.

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I also run a Samsung - Galaxy S3 - and use the phone camera a lot.  It's set to save to the SD card and never complains that I'm running out of memory.  I can only suggest the memory usage is down to too many applications open at the same time as above..

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  • 8 months later...

Today i found that evernote saves files and notes on internal memory irrespective of moving the app to external card, thus causing my phone to lose usable memory because i reached over 130 notes which makes it a pointless to use evernote for me. I started using it thinking it would really be helpful app where i will store 1000s of notes but this glitch is bad. So please make it capable of saving notes to external memory to make it worth use app, which uses not more than app storage space in app/internal memory.

So i am myself going through this trouble, because of which i have uninstalled evernote from android and will use only windows desktop version till this problem is sorted as i find evernote a great app

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Today i found that evernote saves files and notes on internal memory irrespective of moving the app to external card, thus causing my phone to lose usable memory because i reached over 130 notes which makes it a pointless to use evernote for me. I started using it thinking it would really be helpful app where i will store 1000s of notes but this glitch is bad. So please make it capable of saving notes to external memory to make it worth use app, which uses not more than app storage space in app/internal memory.

So i am myself going through this trouble, because of which i have uninstalled evernote from android and will use only windows desktop version till this problem is sorted as i find evernote a great app

 

Hi

 

We might have been a bit lazy with our terms earlier on,  but to be accurate this is not 'memory' we're talking about,  but permanent storage in the internal space in an Android device,  or on the external SD card.  Unless you have "offline searching" switched on for all your notebooks,  Evernote does not save notes permanently on a mobile device.  Notes are synced to the cloud for storage and only kept in temporary space on the phone which will be given up when it's needed.

 

As I understand it, any restriction on what can be stored internally or externally is an Android thing,  not an Evernote decision,  so it's unlikely to change anytime soon.  It's not a 'problem' with Evernote,  it's the way Android works.

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Today i found that evernote saves files and notes on internal memory irrespective of moving the app to external card, thus causing my phone to lose usable memory because i reached over 130 notes which makes it a pointless to use evernote for me. I started using it thinking it would really be helpful app where i will store 1000s of notes but this glitch is bad. So please make it capable of saving notes to external memory to make it worth use app, which uses not more than app storage space in app/internal memory.

So i am myself going through this trouble, because of which i have uninstalled evernote from android and will use only windows desktop version till this problem is sorted as i find evernote a great app

 

Hi

 

We might have been a bit lazy with our terms earlier on,  but to be accurate this is not 'memory' we're talking about,  but permanent storage in the internal space in an Android device,  or on the external SD card.  Unless you have "offline searching" switched on for all your notebooks,  Evernote does not save notes permanently on a mobile device.  Notes are synced to the cloud for storage and only kept in temporary space on the phone which will be given up when it's needed.

 

As I understand it, any restriction on what can be stored internally or externally is an Android thing,  not an Evernote decision,  so it's unlikely to change anytime soon.  It's not a 'problem' with Evernote,  it's the way Android works.

 

So, if its android problem, how come color notes saves it on sd card ?

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Hmmn.  Didn't know that it did,  don't know how;  thanks for the tip tho..

 

EDIT:  and after a quick look I see notes can be backed up to the SD card;  doesn't say the database is stored there...

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  • 1 month later...

Hmmn.  Didn't know that it did,  don't know how;  thanks for the tip tho..

 

EDIT:  and after a quick look I see notes can be backed up to the SD card;  doesn't say the database is stored there...

Well now i have started using evernote version 4.0.4 which saves notes on SD card, so the fact that you mention about android using database on main memory sounds wrong. Its definitely a problem with current evernote version which needs to be rectified

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My current Evernote version is 6.2 so there could be differences,  unless you're talking about Android versions in which case I'm on 4.3.

 

The only storage reference I can find in my settings is to "clear the cache on the SD card" which refers only to temporary storage - and Android has two versions of 'SD card';  your internal memory (also known as USB storage) and an external SD card if one is fitted.

 

These detailed instructions suggest that moving content to the SD card isn't quite as simple as you might think - http://digialtipsntricks.blogspot.co.uk/2014/09/how-to-install-and-move-android-apps-to.html - but I'm sure that as Evernote users acquire larger and larger databases the engineers will have to look at ways to leverage additional storage. 

 

In the meantime there's a simple work-around - set one notebook for offline storage,  and move the notes you need to see into and out of that notebook as necessary.

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My current Evernote version is 6.2 so there could be differences,  unless you're talking about Android versions in which case I'm on 4.3.

 

The only storage reference I can find in my settings is to "clear the cache on the SD card" which refers only to temporary storage - and Android has two versions of 'SD card';  your internal memory (also known as USB storage) and an external SD card if one is fitted.

 

These detailed instructions suggest that moving content to the SD card isn't quite as simple as you might think - http://digialtipsntricks.blogspot.co.uk/2014/09/how-to-install-and-move-android-apps-to.html - but I'm sure that as Evernote users acquire larger and larger databases the engineers will have to look at ways to leverage additional storage. 

 

In the meantime there's a simple work-around - set one notebook for offline storage,  and move the notes you need to see into and out of that notebook as necessary.

i am talking about Evernote version 4.0.4 on android 4.1.1. having ability to store notes on external detachable sd card instead of internal USB (extra memory) and also instead of internal main app storage memory. The version 6 stores notes on internal main app memory, what troubles is that it doesn't even store it on internal (extra) USB storage.

I too hope someone works on this because evernote 4.0.4 has very less features and is good only for slow mobiles

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  • 2 weeks later...

I now know that Evernote no longer stores notes on physical SD card. I don't like that, because it requires one to have a large internal memory on a mobile device. However, I cannot even find WHERE Evernote is storing its databases. Are these files hidden? I can't find them in ES File Explorer. Internal memory Android/data/com.evernote/files/ shows only folders announcements and Temp, and a .nomedia file. SD card Android/data/com.evernote/files/ is empty.

 

I have a Samsung Galaxy Tab 4 Nook running Android 4.2.2 and Evernote v6.

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Have you set any notebooks up to be 'offline searchable'?  If not,  then Evernote isn't storing information on your local storage other than the search index and some recently viewed notes in temporary memory.  The notes will be overwritten by any other app that needs the space.

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I see my Evernote data in "Android/data/com.Evernote/user-xxxxxx/", where the "xxxxxx" in "user-xxxxxx" is a six digit number. Nexus 7 (2012), also using ES File Explorer

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