Ewart 0 Posted February 12, 2014 Share Posted February 12, 2014 I have just made the fatal mistake of ordering the Jot Script pen from Evernote in the UK I received and email stating the Pen was £49 and thought OK went to the evernote site went through the order procedure tried to check onto the delivery price it said "No Options Available" so I thought OK it will be coming from the UK as it was stated in £'s so I placed the order.To my horror Evernote without my permission charged me £45 for delivery! So I immediately thought crazy I will cancel the order nope you can't do that I had a chat conversation with someone at the help desk she was about as much use as a chocolate teapot! All she kept saying was that she would pass mu comments to the marketing team.In my view it is theft as I did not give Evernote the right to charge me an extra £45 if it was on the order site I would never have placed the order.I am furious and very disappointed in Evernote that a company with such a reputation would employ such tactics.So far I have heard nothing and doubt that I will.So please be warned if you are outside the USA DO NOT BUY ANYTHING FROM EVERNOTE YOU WILL BE CHARGED FOR ITEMS THAT ARE HIDDEN FROM YOU WITH NO OPTION TO CANCEL NO MENTION OF SHIPPING CHARGES THE WILL BE JUST ADDED AND TAKEN WITHOUT YOUR PERMISSION.YOU HAVE BEEN WARNED.As I say my trust in this company has gone. Link to comment
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