WilliamGallagher 4 Posted January 27, 2014 Share Posted January 27, 2014 You pay to renew, you get the confirmation and they switch you off anyway. I'd not mention this here because it's plainly a mistake and these things happen, but I got no response at all from my reply to Evernote's email telling me my account was reverting to free. I've since emailed support directly and got an automated acknowledgement. But I've had no answer yet and I can't use the online support - - because allegedly I'm not a Premium user. I do understand that people who pay get a quicker response but that's the aggravating problem: I have paid! It's three days now and, of course, I had been planning to upload a lot of documents this weekend. I read a novel instead, so. William Link to comment
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