CWBillow 4 Posted January 24, 2014 Share Posted January 24, 2014 I am not able to sync. I can log in on the web, but my desktop app hangs and says "Authenticating at the bottom. How can I find if this is my issue or an EN problem at any one time?\ Regards,Chuck Billow Link to comment
ApplianceJunk 23 Posted January 24, 2014 Share Posted January 24, 2014 Have you tried restarting the desktop app or computer? Link to comment
CWBillow 4 Posted January 24, 2014 Author Share Posted January 24, 2014 Have you tried restarting the desktop app or computer?Yes, I have uninstalled, rebooted, and reinstalled. I still am getting errors that the desktop cannot sign into the web. But I can go on the web and log into my account. Chuck Link to comment
Level 5* gazumped 9,830 Posted January 24, 2014 Level 5* Share Posted January 24, 2014 Try clearing the trash notebook and check to see if you have any unsynced notes - any very large ones / unusual titles? (containing unusual characters - ' # etc -?) Link to comment
CWBillow 4 Posted January 25, 2014 Author Share Posted January 25, 2014 gazumped, I am not at all sure why, but now it is working -- or so it seems. I HATE surprise fixes! Thanks,Chuck Link to comment
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