Changes Lost! Last ten days of changed notes lost?

[Toph12 0]

I've been amending a note every other day for since Christmas--and syncing on computer after each change.  It's been working fine until today when all changes since December 26 have been lost.  Quite upsetting.

 

I usually only use the sync button, top left, to sync.  I've begun to use the File/Save menu also.

 

Does someone know what's happened?  

[Metrodon 2,184]

Check evernote.com to see if your content has been sync'd up to the Service and open a support ticket ASAP.

[BurgersNFries 2,407]

I've been amending a note every other day for since Christmas--and syncing on computer after each change.  It's been working fine until today when all changes since December 26 have been lost.  Quite upsetting.

 

I usually only use the sync button, top left, to sync.  I've begun to use the File/Save menu also.

 

Does someone know what's happened?  

 

Have you always used the same computer/device?  If you switch to another computer & do not sync the changes DOWN before making any changes to the note from the 2nd computer, that will cause data loss.  If you have a premium account, you can view the note history, which is taken about once every eight hours.

[Toph12 0]

Thanks BurgerNFries.  I've been using a new Mac for the majority of changes, but also adding/amending notes from iPhone and iPads.  

 

What do you mean by "syncing the changes DOWN"?

[BurgersNFries 2,407]

Thanks BurgerNFries.  I've been using a new Mac for the majority of changes, but also adding/amending notes from iPhone and iPads.  

 

What do you mean by "syncing the changes DOWN"?

 

 

http://discussion.evernote.com/topic/20092-not-very-happy-right-now/?p=101095