(Archived) Prerelease 5.1.0.2046 (270046) Will not Sync

[lawvol 8]

I am using Evernote Prerelease 5.1.0.2046 (270046), on Win7 Pro 64-bit, and since the update, Evernote always seems to think it is off-line and refuses to sync.  Is this a bug or something with my machine?

 

Thoughts?

[gazumped 12,063]

Same release, WIndows 8 - no problems with sync.  If you look after any unsynced notes (including local notebooks) and backup the database,  what about trying

 

1) Revo uninstall / reinstall and if that doesn't work

2) delete database and allow the server to rebuild it - then re-import any unsynced notes and try again.

 

Chances are this is caused by an 'unsyncable' note,  but it may be hard to find it..

[spg SCOTT 736]

Before you uninstall, try looking at the activity log, see if that reveals anything noteworthy.

Help -> Activity Log. Post the last few lines where it fails, it may make some sense to someone here

[lawvol 8]

Here's the log.  It says it can't connect to the internet, but I am connected just fine.

Evernote for Windows 5.1.0.2046 (270046) PrereleaseOS: Windows 6.1.7601 Service Pack 1User: ******Memory: 40.4MBCreated: 2013/12/12 10:54:41---Bootstrap info: loadedDatabase<bootstrap_info><profile name="Evernote"><settings account_email_domain="m.evernote.com" cardscanUrl="https://cscan.evernote.com/cardagain" enable_facebook_sharing="1" enable_gift_subscriptions="1" enable_linkedin_sharing="1" enable_shared_notebooks="1" enable_single_notesharing="1" enable_sponsored_accounts="1" enable_support_tickets="1" enable_twitter_sharing="1" marketing_url="http://evernote.com" service_host="www.evernote.com" support_url="https://evernote.com/contact/support/"/></profile></bootstrap_info>---10:52:37 [1276] Announcements feed download failed, error=INTERNET_CANNOT_CONNECT10:52:37 [1276] * statusCode=010:52:37 [1276] * statusText=10:52:37 [1276] * url=https://announce.evernote.com/?platformProduct=w32-evernote&locale=en-US_US&uid=785310:52:37 [1276] Announcements feed download failed, error=INTERNET_CANNOT_CONNECT10:52:37 [1276] * statusCode=010:52:37 [1276] * statusText=10:52:37 [1276] * url=https://announce.evernote.com/?platformProduct=w32-evernote&locale=en-US_US&uid=785310:52:37 [1276] Announcements feed download failed, error=INTERNET_CANNOT_CONNECT10:52:37 [1276] * statusCode=010:52:37 [1276] * statusText=10:52:37 [1276] * url=https://announce.evernote.com/?platformProduct=w32-evernote&locale=en-US_US&uid=785310:52:37 [1276] Announcements feed download failed, error=INTERNET_CANNOT_CONNECT10:52:37 [1276] * statusCode=010:52:37 [1276] * statusText=10:52:37 [1276] * url=https://announce.evernote.com/?platformProduct=w32-evernote&locale=en-US_US&uid=785310:52:41 [8456] 0% Can't send HTTP request, error: INTERNET_CANNOT_CONNECT10:52:41 [8456] 0% Session terminated abnormally, elapsed time: 4s10:52:41 [8456] 0% * 0s (0%) spent in EDAM RPC10:52:56 [8456] 0% Authenticating user "<removed>"10:52:59 [8456] 0% Can't send HTTP request, error: INTERNET_CANNOT_CONNECT10:52:59 [8456] 0% Session terminated abnormally, elapsed time: 2s10:52:59 [8456] 0% * 0s (0%) spent in EDAM RPC10:54:33 [1276] Announcements feed download failed, error=INTERNET_CANNOT_CONNECT10:54:33 [1276] * statusCode=010:54:33 [1276] * statusText=10:54:33 [1276] * url=https://announce.evernote.com/?platformProduct=w32-evernote&locale=en-US_US&uid=7853

[shimra 14]

I am using Evernote Prerelease 5.1.0.2046 (270046), on Win7 Pro 64-bit, and since the update, Evernote always seems to think it is off-line and refuses to sync.  Is this a bug or something with my machine?

 

Thoughts?

 

 

Make sure internet explorer works.  (Not Firefox or any other browser)  Unless things have changed in version 5 Evernote uses Internet explorer to connect on windows.  

[lawvol 8]

I figured out the problem.  It was the 2-step authentication.  All fixed now.  Thanks to all for your insights!