dbgaul 0 Posted December 6, 2013 Posted December 6, 2013 Why can't I edit this document in my "Premium" paid for account? I have a 42 page legal contract that that I am NOT able to access even though I have added it to my account. Additionally, the entire document is not showing in by account. What does show is the round blinking indicator that Evernote is "processing" page/image for viewing.
Level 5* gazumped 12,222 Posted December 6, 2013 Level 5* Posted December 6, 2013 Hi - welcome to the forums. Did you add this file to your note from the computer you are viewing with? If yes, the original PDF should surely be available for you to look at; if not, then how big is this document? Has it synced from another computer to the server and back down to this machine yet? Plus - you can't 'edit' a PDF unless you have a full-service editor available. Evernote should be able to open and annotate the file, and search within it; adding or changing major elements is not something that Evernote can do..
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