ecerulm 15 Posted April 23, 2009 Share Posted April 23, 2009 I recently filled a couple of support cases one for Evernote for Windows, one for Evernote for Mac and another one for Evernote for Web. All of them stopped working in a way or another when I added 7000+ notes from delicious. The thing is that after an email dialogue with Evernote support all cases were sent to QA (Quality Assurance?) team. And they said that "any further (if any) correspondence will come from QA", and know they dont answer my mails related to those cases anymore. And that's ok if that means that they are really working on my case, but I'm not sure that QA is working on my case, it has been 3 days and I didn't get even a confirmation that they are able to reproduce any of the problems. Does anybody know how it works? the support handling, I mean. What can I expect from them now that the case is in QA? Link to comment
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