(Archived) Skitch is not open but icon won't stop bouncing in the dock

[wilf wilson 0]

I have this app closed. No light under icon in the dock. No way to force quit whatever is happening. Haven't restarted the MBP yet.

Mavericks and latest Skitch version

System and activity log below

 

Hardware Overview:

 

  Model Name: MacBook Pro

  Model Identifier: MacBookPro8,1

  Processor Name: Intel Core i7

  Processor Speed: 2.7 GHz

  Number of Processors: 1

  Total Number of Cores: 2

  L2 Cache (per Core): 256 KB

  L3 Cache: 4 MB

  Memory: 4 GB

  Boot ROM Version: MBP81.0047.B27

  SMC Version (system): 1.68f99

 

2013-11-12 21:56:10.326 [lvl=2] -[ENAccountContext _setupSharedLogger] ---------------------------------------------------

2013-11-12 21:56:10.332 [lvl=2] +[EDAMHTTPClient createClientVersionString] Client name: Skitch Mac/263181 (en-GB); MacOS/10.9.0;

2013-11-12 21:56:10.908 [lvl=2] __47-[skitchSignInStateManager performInitialLogin]_block_invoke context.authStatus: SkitchAuthStatusSignedIn

2013-11-12 21:56:10.908 [lvl=2] -[skitchSignInStateManager setState:] oldState:SkitchSignInStatePerformInitialLogin, newState:SkitchSignInStateSignInSuccess

2013-11-12 21:56:10.934 [lvl=2] -[AppDelegate_Mac accountDidSignIn:] Skitch 2.7 (263181)

2013-11-12 21:56:17.128 [lvl=2] -[ENSyncEngine syncIgnoringNetworkPreference:forcingAuthRefresh:] reachability currentReachabilityStatus=WiFi

2013-11-12 21:56:17.129 [lvl=2] -[ENCacheManager stop] self=<ENCacheManager: 0x60000012a640>, contextID=(null)

2013-11-12 21:56:17.130 [lvl=2] -[ENSyncEngine _syncStarted] Sync started.

2013-11-12 21:56:17.132 [lvl=2] -[ENSyncEngine _backgroundSyncWithAuthRefresh:] Contacting Evernote server...

2013-11-12 21:56:19.394 [lvl=2] -[ENSyncEngine refreshUserInfo] Updating user info...

2013-11-12 21:56:19.698 [lvl=2] -[ENSyncEngine _syncServerChanges]   current update count: 1495

2013-11-12 21:56:19.698 [lvl=2] -[ENSyncEngine serverSyncState] sessionCount=1

2013-11-12 21:56:20.065 [lvl=2] -[ENSyncEngine checkForUploadUsageDrop:] Upload used from server: 6176774

2013-11-12 21:56:20.175 [lvl=2] -[ENCacheManager start] self=<ENCacheManager: 0x60000012a640>, contextID=(null)

2013-11-12 21:56:20.176 [lvl=2] -[ENSyncEngine _syncFinished] Sync complete.

2013-11-12 21:56:20.278 [lvl=2] -[ENCacheManager checkFileSystemIntegrity] File system appears to be in good shape. expected=100, actual=101

2013-11-12 21:56:20.557 [lvl=2] __39-[ENCacheManager recalculateStatistics]_block_invoke totalSize=16122203, cachedSize=16121994, uncachedSize=209

2013-11-12 21:56:21.310 [lvl=2] -[ENBatchSearchTextDownloadOp processSearchTextRequests] Saving resource search text to local store because model supports it.

2013-11-12 21:56:22.012 [lvl=2] -[ENCacheManager stop] self=<ENCacheManager: 0x60000012a640>, contextID=(null)

2013-11-12 21:57:39.011 [lvl=2] -[ENSyncEngine syncIgnoringNetworkPreference:forcingAuthRefresh:] reachability currentReachabilityStatus=WiFi

2013-11-12 21:57:39.011 [lvl=2] -[ENCacheManager stop] self=<ENCacheManager: 0x60000012a640>, contextID=(null)

2013-11-12 21:57:39.012 [lvl=2] -[ENSyncEngine _syncStarted] Sync started.

2013-11-12 21:57:39.012 [lvl=2] -[ENSyncEngine _backgroundSyncWithAuthRefresh:] Contacting Evernote server...

2013-11-12 21:57:39.012 [lvl=2] -[ENSyncEngine _syncServerChanges]   current update count: 1495

2013-11-12 21:57:39.012 [lvl=2] -[ENSyncEngine serverSyncState] sessionCount=1

2013-11-12 21:57:40.658 [lvl=2] -[ENSyncEngine checkForUploadUsageDrop:] Upload used from server: 6176774

2013-11-12 21:57:40.664 [lvl=2] -[ENCacheManager start] self=<ENCacheManager: 0x60000012a640>, contextID=(null)

2013-11-12 21:57:40.666 [lvl=2] -[ENSyncEngine _syncFinished] Sync complete.

2013-11-12 21:57:40.667 [lvl=2] -[ENCacheManager checkFileSystemIntegrity] File system appears to be in good shape. expected=100, actual=101

2013-11-12 21:57:40.685 [lvl=2] __39-[ENCacheManager recalculateStatistics]_block_invoke totalSize=16122203, cachedSize=16122203, uncachedSize=0

2013-11-12 21:57:41.037 [lvl=2] -[ENSyncEngine syncIgnoringNetworkPreference:forcingAuthRefresh:] reachability currentReachabilityStatus=WiFi

2013-11-12 21:57:41.038 [lvl=2] -[ENCacheManager stop] self=<ENCacheManager: 0x60000012a640>, contextID=(null)

2013-11-12 21:57:41.038 [lvl=2] -[ENSyncEngine _syncStarted] Sync started.

2013-11-12 21:57:41.038 [lvl=2] -[ENSyncEngine _backgroundSyncWithAuthRefresh:] Contacting Evernote server...

2013-11-12 21:57:41.038 [lvl=2] -[ENSyncEngine _syncServerChanges]   current update count: 1495

2013-11-12 21:57:41.038 [lvl=2] -[ENSyncEngine serverSyncState] sessionCount=0

2013-11-12 22:15:20.210 [lvl=2] -[ENAccountContext _setupSharedLogger] ---------------------------------------------------

2013-11-12 22:15:20.210 [lvl=2] +[EDAMHTTPClient createClientVersionString] Client name: Skitch Mac/263181 (en-GB); MacOS/10.9.0;

2013-11-12 22:15:20.243 [lvl=2] __47-[skitchSignInStateManager performInitialLogin]_block_invoke context.authStatus: SkitchAuthStatusSignedIn

2013-11-12 22:15:20.243 [lvl=2] -[skitchSignInStateManager setState:] oldState:SkitchSignInStatePerformInitialLogin, newState:SkitchSignInStateSignInSuccess

2013-11-12 22:15:20.246 [lvl=2] -[AppDelegate_Mac accountDidSignIn:] Skitch 2.7 (263181)

2013-11-12 22:15:20.506 [lvl=2] -[ENSyncEngine syncIgnoringNetworkPreference:forcingAuthRefresh:] reachability currentReachabilityStatus=WiFi

2013-11-12 22:15:20.506 [lvl=2] -[ENCacheManager stop] self=<ENCacheManager: 0x6000001352c0>, contextID=(null)

2013-11-12 22:15:20.507 [lvl=2] -[ENSyncEngine _syncStarted] Sync started.

2013-11-12 22:15:20.507 [lvl=2] -[ENSyncEngine _backgroundSyncWithAuthRefresh:] Contacting Evernote server...

2013-11-12 22:15:21.855 [lvl=2] -[ENSyncEngine refreshUserInfo] Updating user info...

2013-11-12 22:15:22.083 [lvl=2] -[ENSyncEngine _syncServerChanges]   current update count: 1495

2013-11-12 22:15:22.083 [lvl=2] -[ENSyncEngine serverSyncState] sessionCount=1

2013-11-12 22:15:22.398 [lvl=2] -[ENSyncEngine checkForUploadUsageDrop:] Upload used from server: 6176774

2013-11-12 22:15:22.431 [lvl=2] -[ENCacheManager start] self=<ENCacheManager: 0x6000001352c0>, contextID=(null)

2013-11-12 22:15:22.433 [lvl=2] -[ENSyncEngine _syncFinished] Sync complete.

2013-11-12 22:15:22.434 [lvl=2] -[ENCacheManager checkFileSystemIntegrity] File system appears to be in good shape. expected=100, actual=101

2013-11-12 22:15:22.465 [lvl=2] __39-[ENCacheManager recalculateStatistics]_block_invoke totalSize=16122203, cachedSize=16122203, uncachedSize=0

2013-11-12 22:15:23.007 [lvl=2] -[ENCacheManager stop] self=<ENCacheManager: 0x6000001352c0>, contextID=(null)

2013-11-12 22:17:57.572 [lvl=2] -[ENSyncEngine syncIgnoringNetworkPreference:forcingAuthRefresh:] reachability currentReachabilityStatus=WiFi

2013-11-12 22:17:57.597 [lvl=2] -[ENCacheManager stop] self=<ENCacheManager: 0x6000001352c0>, contextID=(null)

2013-11-12 22:17:57.597 [lvl=2] -[ENSyncEngine _syncStarted] Sync started.

2013-11-12 22:17:57.597 [lvl=2] -[ENSyncEngine _backgroundSyncWithAuthRefresh:] Contacting Evernote server...

2013-11-12 22:17:57.598 [lvl=2] -[ENSyncEngine _syncServerChanges]   current update count: 1495

2013-11-12 22:17:57.598 [lvl=2] -[ENSyncEngine serverSyncState] sessionCount=0

2013-11-12 22:17:59.186 [lvl=2] -[ENSyncEngine checkForUploadUsageDrop:] Upload used from server: 6176774

2013-11-12 22:17:59.192 [lvl=2] -[ENCacheManager start] self=<ENCacheManager: 0x6000001352c0>, contextID=(null)

2013-11-12 22:17:59.193 [lvl=2] -[ENSyncEngine _syncFinished] Sync complete.

2013-11-12 22:17:59.211 [lvl=2] -[ENCacheManager checkFileSystemIntegrity] File system appears to be in good shape. expected=100, actual=101

2013-11-12 22:17:59.212 [lvl=2] __39-[ENCacheManager recalculateStatistics]_block_invoke totalSize=16122203, cachedSize=16122203, uncachedSize=0

2013-11-12 22:17:59.606 [lvl=2] -[ENSyncEngine syncIgnoringNetworkPreference:forcingAuthRefresh:] reachability currentReachabilityStatus=WiFi

2013-11-12 22:17:59.606 [lvl=2] -[ENCacheManager stop] self=<ENCacheManager: 0x6000001352c0>, contextID=(null)

2013-11-12 22:17:59.607 [lvl=2] -[ENSyncEngine _syncStarted] Sync started.

2013-11-12 22:17:59.607 [lvl=2] -[ENSyncEngine _backgroundSyncWithAuthRefresh:] Contacting Evernote server...

2013-11-12 22:17:59.607 [lvl=2] -[ENSyncEngine _syncServerChanges]   current update count: 1495

2013-11-12 22:17:59.607 [lvl=2] -[ENSyncEngine serverSyncState] sessionCount=0

2013-11-12 22:27:21.785 [lvl=2] -[ENAccountContext _setupSharedLogger] ---------------------------------------------------

2013-11-12 22:27:21.811 [lvl=2] +[EDAMHTTPClient createClientVersionString] Client name: Skitch Mac/263181 (en-GB); MacOS/10.9.0;

2013-11-12 22:27:21.865 [lvl=2] __47-[skitchSignInStateManager performInitialLogin]_block_invoke context.authStatus: SkitchAuthStatusSignedIn

2013-11-12 22:27:21.865 [lvl=2] -[skitchSignInStateManager setState:] oldState:SkitchSignInStatePerformInitialLogin, newState:SkitchSignInStateSignInSuccess

2013-11-12 22:27:21.873 [lvl=2] -[AppDelegate_Mac accountDidSignIn:] Skitch 2.7 (263181)

2013-11-12 22:27:22.305 [lvl=2] -[ENSyncEngine syncIgnoringNetworkPreference:forcingAuthRefresh:] reachability currentReachabilityStatus=WiFi

2013-11-12 22:27:22.306 [lvl=2] -[ENCacheManager stop] self=<ENCacheManager: 0x600000139820>, contextID=(null)

2013-11-12 22:27:22.306 [lvl=2] -[ENSyncEngine _syncStarted] Sync started.

2013-11-12 22:27:22.306 [lvl=2] -[ENSyncEngine _backgroundSyncWithAuthRefresh:] Contacting Evernote server...

2013-11-12 22:27:24.480 [lvl=2] -[ENSyncEngine refreshUserInfo] Updating user info...

2013-11-12 22:27:24.737 [lvl=2] -[ENSyncEngine _syncServerChanges]   current update count: 1495

2013-11-12 22:27:24.737 [lvl=2] -[ENSyncEngine serverSyncState] sessionCount=1

2013-11-12 22:27:24.961 [lvl=2] -[ENSyncEngine checkForUploadUsageDrop:] Upload used from server: 6176774

2013-11-12 22:27:24.983 [lvl=2] -[ENCacheManager start] self=<ENCacheManager: 0x600000139820>, contextID=(null)

2013-11-12 22:27:24.984 [lvl=2] -[ENSyncEngine _syncFinished] Sync complete.

2013-11-12 22:27:25.001 [lvl=2] -[ENCacheManager checkFileSystemIntegrity] File system appears to be in good shape. expected=100, actual=101

2013-11-12 22:27:25.003 [lvl=2] __39-[ENCacheManager recalculateStatistics]_block_invoke totalSize=16122203, cachedSize=16122203, uncachedSize=0

2013-11-12 22:27:25.546 [lvl=2] -[ENCacheManager stop] self=<ENCacheManager: 0x600000139820>, contextID=(null)

 

 

[ldekay 16]

What OS revision are you running? Can you verify that there isn't a hidden Skitch window running somewhere waiting for input?

[wilf wilson 0]

About this Mac says the following: OS X 10.9 (13A603)

Tried hard to find an open window as Skitch has very annoying habit of not closing and asking whether I should let it finish syncing or not. Couldn't find anything.

Have restarted and problem has disappeared.

[ldekay 16]

OK, thanks Wilf. Please let me know if that happens to you again.

Lester

[Cuducos 0]

Same here. Skitch closed, nothing in the menu bar, no instance of Skitch running in the Activity Monitor, but the dock icon annoyingly keeps bouncing while I try to focus in have my work done… any news on this topic? I’m using Mac OS 10.9.

[SorboTheGeek 2]

Will add my "me too" to this thread as well. Started just today, 12.3.13.

 

Running OS X 10.9 (13A603)

 

Evernote: Version 5.4.3 (402230)

Skitch: Version 2.7 (263181)

 

 

>Steve

[C6REW 416]

Not sure if this helps in this instance, but the easiest way to shut a program down on a Mac is, apple icon (top left), force quit, then click on the software that is open and 'force quit'.

 

Again, not sure if you will find Skitch is running in there, but if it is, then it will or should save you having to re boot the computer.

 

Regards

 

Chris

[SorboTheGeek 2]

Thanks for your reply Chris. However as per the OP this issue has to do with Skitch not being open. In my 10+ yrs of using and supporting users of OS X, I have never had a closed app bounce in the Dock. I decided to remove Skitch from the Dock, (and then launched the app and slide it to the left to keep the app in the Dock after quitting it). Removing he app and then adding it back seems to have solved the mysterious bouncing icon.

 

I would be hesitant in recommending Force Quit as "the easiest way to shut a program down on a Mac." The caveat should always be given, when using this method, that there might be the possibility of data loss or corruption of the program. However, should the program have "not responding" next to it, in parentheses, then using Force Quit is a valid procedure to use.

 

>Steve

[C6REW 416]

Hi Steve,

 

Yes, you are correct and I apologise for not pointing out it should be the 'last resort' rather than the easiest way.

 

Best regards

 

Chris

[SorboTheGeek 2]

No worries at all Chris. I'm new to the boards here. I'm sure I'll be needing your advice and insight down the road. For now, I need to finish reading Brett Kelly's book. 

 

Cheers,

 

>Steve

[C6REW 416]

Hi Steve,

 

Great book to cut your teeth on.

 

Any questions or queries let me or others know.

 

Best regards

 

Chris

[Thingmand 0]

Same here - Maverick on Mac Mini. Started this week. Skitch is closed and no process is running.