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(Archived) Redeeming gift codes


Adam Robertson

Idea

Hi there. New forum member here. Really love Evernote - been a premium user for a while and then bought the Evernote Moleskine notebook with Premium voucher. Tried over and over again but it doesn't work. Emailed Evernote support 5 times and no reply. Can anyone help?? Many thanks...

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Hi there. New forum member here. Really love Evernote - been a premium user for a while and then bought the Evernote Moleskine notebook with Premium voucher. Tried over and over again but it doesn't work. Emailed Evernote support 5 times and no reply. Can anyone help?? Many thanks...

 

Where/how are you attempting to enter the voucher info?

 

If you need to contact support, you do not email them, you need to submit a support ticket or premium users can use the chat.  (See my sig.)  This is pointed out on the support page of the website.

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  • Level 5*

Hi there. New forum member here. Really love Evernote - been a premium user for a while and then bought the Evernote Moleskine notebook with Premium voucher. Tried over and over again but it doesn't work. Emailed Evernote support 5 times and no reply. Can anyone help?? Many thanks...

 

Hi. If you have a support ticket (see the link in my signature), then they will email you with a support ticket number, and you can respond to that email. It may take some time, though, for them to answer -- usually less than a day. Could you post your ticket number here (if you have it)?

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Archived

This topic is now archived and is closed to further replies.

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