KEK 0 Posted October 4, 2013 Share Posted October 4, 2013 I have received four emails from Evernote in the past two days stating: "We have received a password change request for your Evernote account [xxxxx] from:Operating System/Browser: Android/otherIP: 171.115.164.114Estimated location: Hubei, ChinaIf you made this request, then please click on the link below. [Reset password] Reset Password This link will work for 2 hours or until you reset your password.If you did not ask to change your password, then please ignore this email. Another user may have entered your username by mistake. No changes will be made to your account. The Evernote team" Do I really "ignore" this or is someone in China trying to hack into our system? Any suggestions? Link to comment
Level 5* gazumped 10,380 Posted October 4, 2013 Level 5* Share Posted October 4, 2013 Like the email says someone may have misquoted their own email address and hit on your own, or it could be a failed attempt to get into the account. If you are concerned I'd raise a support request and attach a copy of the email. It has expired by now, so you don't need to do anything else.. Link to comment
KEK99 1 Posted October 4, 2013 Share Posted October 4, 2013 Today I got two new attempts to reset the password, again from China. Do I raise a support request here and attach the email here in this forum? The website is not very clear about how to "raise a support request." Attempts to find support lead you here to this forum. Link to comment
gbarry 2,658 Posted October 4, 2013 Share Posted October 4, 2013 It looks like you're logging in from two different Evernote accounts? Submit a support ticket here: http://evernote.com/contact/support/ in the "report a problem" section at right. Link to comment
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