(Archived) Duplicate notes showing up in iOS saved search shortcut

[Jose Mora 4]

Thursday, October 03, 2013 6:43 New York Time

 

Earlier this morning, I was checking my shortcuts after successfully syncing both my iPad and iPhone Evernote iOS, and I found 13 copies of each note for a total of 637 notes!  Yet, the same shortcut (saved search) returns empty on my online client as well as my Windows Desktop.  So my iOS shows 637 notes as a result of a saved search that is supposed to be empty!!!

Since I also use Clever, and it syncs up with Evernote, Clever shows that saved search result as empty.
 

I submitted the following ticket for reference:

 

 

Ticket# 177758

[Stuhrer 261]

I submitted the following ticket for reference:

 

 

Ticket# 177758

 

Maybe a stupid question:

 

How do I get the status of such tickets? I submitted a few support requests myself and I just can respond to the e-mails I got regarding these issues but not see a list of my tickets and their status. Or did I miss something?

[Jose Mora 4]

 

I submitted the following ticket for reference:

 

 

Ticket# 177758

 

Maybe a stupid question:

 

How do I get the status of such tickets? I submitted a few support requests myself and I just can respond to the e-mails I got regarding these issues but not see a list of my tickets and their status. Or did I miss something?

 

 

I am not aware of any customer access to a list.  What I would do is to open a chat and then inquire as to the status of your ticket.

[Stuhrer 261]

 

 

I submitted the following ticket for reference:

 

 

Ticket# 177758

 

Maybe a stupid question:

 

How do I get the status of such tickets? I submitted a few support requests myself and I just can respond to the e-mails I got regarding these issues but not see a list of my tickets and their status. Or did I miss something?

 

 

I am not aware of any customer access to a list.  What I would do is to open a chat and then inquire as to the status of your ticket.

 

 

Thank you.