n8ander 0 Posted September 20, 2013 Share Posted September 20, 2013 I have been taking notes in a class the past two weeks. I opened the app today and it asked me to log in. When I logged in my notebook for this class and all of the notes are missing!!! Funny thing is that a few of the notebooks that i deleted weeks ago are now available again with all of their contents, but all my recent stuff is gone. PLEASE HELP ME! hopefully i posted under the correct forum Link to comment
Level 5* gazumped 12,145 Posted September 21, 2013 Level 5* Share Posted September 21, 2013 Did you log in with your user name or your email address? Try going to the website and using the other option to log in.. Link to comment
n8ander 0 Posted September 21, 2013 Author Share Posted September 21, 2013 Thanks for the quick response. . . I tried logging in both ways with no luck. Link to comment
Level 5* gazumped 12,145 Posted September 21, 2013 Level 5* Share Posted September 21, 2013 Ah. OK then - it's the support ticket option you need - see below! (The techs don't work weekends, but you should get an automated acknowledgement with a reference number - you might like to post that here..) Link to comment
tim lua 0 Posted September 21, 2013 Share Posted September 21, 2013 i lost all my NOTES after updating my evernote. please help thanks in advance Link to comment
Level 5* gazumped 12,145 Posted September 22, 2013 Level 5* Share Posted September 22, 2013 i lost all my NOTES after updating my evernote. please help thanks in advance OK we need: which client did you update, have you looked on the web version, have you submitted a support ticket (see below). If you didn't send a support request, please do it now - if you give us more detail we may be able to help. UPDATE: this is also a separate topic; more comments on this issue to http://discussion.evernote.com/topic/42764-lost-all-my-notes-immediately-after-i-updated-evernote/#entry228484 Link to comment
tim lua 0 Posted September 22, 2013 Share Posted September 22, 2013 htnx for the reply. i just updated thru the app store. dont know what u mean by which client but mine is the free version. after the update, i checked my evernote and its all gone. yes i have sent for a support ticket.the weird thing is, after update, the evernote icon remains in the app store. normally after update of any app, it goes away Link to comment
Level 5* gazumped 12,145 Posted September 22, 2013 Level 5* Share Posted September 22, 2013 So I'm gathering you're using a Mac or an iPhone or an iPad? Link to comment
tim lua 0 Posted September 22, 2013 Share Posted September 22, 2013 yup sorry shouldve mentioned im using iphone 5 Link to comment
cosmos4you 1 Posted September 22, 2013 Share Posted September 22, 2013 Same problem here! iOS7 on iPhone 5 and iPad 2. On both devices the same problem. Can still see all my notebooks but suddenly they are all empty but not on my Macbook. Link to comment
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