CarlAxel 0 Posted September 13, 2013 Share Posted September 13, 2013 Just started with EN5 for Windows. When I dd my first saved search, I noticed a strange behavior, in the search results it was showing 2 of each of the tags that I had in the saved search. For example, if I had a saved search with tag "Tag5" then it would show "Tag5" "Tag5". It did this for all my saved searches. I looked at the syntax in the search and does not seem to be a problem there. Even created new ones and same issue. Does not seem to affect results but is strange. Link to comment
Level 5* gazumped 12,050 Posted September 14, 2013 Level 5* Share Posted September 14, 2013 Odd. I suggest a support ticket to advise Evernote.. see below. Link to comment
CarlAxel 0 Posted September 26, 2013 Author Share Posted September 26, 2013 Submitted ticket. Not much help - here is what I got for a response: "We will be sure to pass on the information you've provided to the product development team for review. We really appreciate you taking the time to send us your feedback. Your comments and suggestions will help us to enhance Evernote and serve you better." Link to comment
Level 5* gazumped 12,050 Posted September 26, 2013 Level 5* Share Posted September 26, 2013 You should have received a ticket number and a promise to get back to you as soon as possible. You may have chosen the wrong option and submitted feedback rather than a fault. Link to comment
CarlAxel 0 Posted September 26, 2013 Author Share Posted September 26, 2013 I did get a ticket number. They asked then for a screenshot which I sent. The above quote is the reply I got after sending the screenshot. Link to comment
Level 5* gazumped 12,050 Posted September 26, 2013 Level 5* Share Posted September 26, 2013 Ah. I guess they're acknowledging this is a bug that needs to be fixed then, hence the thanks for your contribution. Could have been a little more informative and gracious though.. Link to comment
CarlAxel 0 Posted September 26, 2013 Author Share Posted September 26, 2013 Yes, that reply left me kind of hanging. Appreciate your help and thoughts gazumped. Link to comment
Level 5* gazumped 12,050 Posted September 26, 2013 Level 5* Share Posted September 26, 2013 No problem Link to comment
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