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(Archived) Help! I bought a new phone but can't get my notes to sync


witelite59

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Posted

I've been an Evernote user for quite a while and have a reasonably large amount of notebooks I've created (both on my computer AND my old cellphone).  I've just recently bought a new cellphone and no matter how many times I've tried to sync the devices, it won't appear on my new phone.  I've put my password in, I've clicked on sync, but still nothing.... my new phone is a 4G LTE    LG F7.  Any suggestions?????

  • Level 5*
Posted

Make sure you're connected to the internet on wifi. Press sync. Go to bed. Check next morning. Submit a support ticket if necessary... (see below)

  • Level 5*
Posted

Ah.  It's late here and the brain's switched off.

 

PS - cellphones don't download notes to local storage unless you've designated the notebook specifically for offline searching.  Make sure you have enough available local storage,  or only choose one small notebook if you're going to check that out...

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