AntZoo 0 Posted August 9, 2013 Share Posted August 9, 2013 I have recently purchased an Evenote Moleskine, but when I tried using the supplied Premium code, my browser kept redirecting me to this page, stating that the purchase code is invalid. I tried writing to support, but they don't react. Has anyone had this problem earlier? What should I do? Link to comment
Level 5* Metrodon 2,184 Posted August 9, 2013 Level 5* Share Posted August 9, 2013 Did you get a ticket number from support? If so, post it in here and we can get someone to take a look. When did you open the ticket? Link to comment
AntZoo 0 Posted August 9, 2013 Author Share Posted August 9, 2013 It's ticket number 107959, and I opened it this Wednesday. Thanks. Link to comment
Level 5* Metrodon 2,184 Posted August 9, 2013 Level 5* Share Posted August 9, 2013 OK, I'll flag it Link to comment
heather 604 Posted August 9, 2013 Share Posted August 9, 2013 Hi there! Sorry you're having trouble with your Moleskine code. I've raised the priority on your ticket and you should get a response shortly. Link to comment
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