(Archived) evernote only starts after killing evernotehelper

[ffuchs 0]

hi,

 

I can only start evernote, if I

 

- open activity monitor and kill evernotehelper

- then I can see the login-window of evernote, I fill in my account-data und login

- then I have to kill evernotehelper again

- now I see the normal evernote-window

 

I already tried to delete evenote completely (with applcleaner) and redownloaded from apple app store and still this behavior.

 

sometimes I can see after a restart a "evernotehelper crashed" error-message with this content:

 

Ausnahmename: NSInternalInconsistencyException

Beschreibung: Status item must not be nil.

Benutzerinformationen: (null)

 

0   CoreFoundation                      0x95d14e8b __raiseError + 219

1   libobjc.A.dylib                     0x93b5252e objc_exception_throw + 230

2   CoreFoundation                      0x95c74698 +[NSException raise:format:arguments:] + 136

3   Foundation                          0x960b6364 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 116

4   EvernoteHelper                      0x000132dc -[ENHelperWindow initWithMenuStatusItem:] + 139

5   EvernoteHelper                      0x000030b0 -[AppDelegate createPopoverIfNeeded] + 93

6   EvernoteHelper                      0x000050a1 -[AppDelegate helperViewController] + 75

7   EvernoteHelper                      0x000058a8 -[AppDelegate configureFromPreferences] + 816

8   EvernoteHelper                      0x0000400d -[AppDelegate applicationWillFinishLaunching:] + 253

9   Foundation                          0x9610ce52 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_0 + 49

10  CoreFoundation                      0x95cd6851 ___CFXNotificationPost_block_invoke_0 + 257

11  CoreFoundation                      0x95c21e8a _CFXNotificationPost + 2794

12  Foundation                          0x960f5988 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92

13  Foundation                          0x96105727 -[NSNotificationCenter postNotificationName:object:] + 55

14  AppKit                              0x948418cc -[NSApplication finishLaunching] + 465

15  AppKit                              0x94841339 -[NSApplication run] + 196

16  AppKit                              0x947e45f6 NSApplicationMain + 1053

17  EvernoteHelper                      0x00002365 start + 53

18  ???                                 0x00000001 0x0 + 1

 

I use os x 10.8.4 and the latest version from app store (5.1.4)

 

any clue to solve this problem? thanks!

 

regards, ferdinand

[forever-evernote 29]

Hi Ferdinand,

 

We just released Evernote Mac 5.2.0 in the App Store - please download it and see if the problem persists.

 

If it continues, please submit a support ticket: http://evernote.com/contact/support/

 

Thanks!