agreen 0 Posted June 23, 2013 Share Posted June 23, 2013 Hi Evernote crashes every time its started with: 'Evernote.exe v.4.6.6.8360 has encountered a problem and needs to close' C++ Runtime Library: 'runtime error' Attached is a jpeg of the error dialog boxes and also the error log. Any suggestions? AppLog_2013-06-23.txt Link to comment
philippe99 4 Posted June 23, 2013 Share Posted June 23, 2013 Have you still enough space on your machine (especially for the TEMP/TMP temporary folders used by Windows and pointed by the %temp% variables of 'Control Panel|System|Advanced tab|Environment Variables') ? Link to comment
Level 5* jefito 5,586 Posted June 23, 2013 Level 5* Share Posted June 23, 2013 Suggestion is to contact the Evernote support team, as requested by the error dialog. Be prepared to give the the AppLog.txt file that you've posted here. Support can be reached through the link in my signature. Link to comment
agreen 0 Posted June 23, 2013 Author Share Posted June 23, 2013 Thanks for help.I still have about 50Gb on c drive where the temp file is so space shouldn't be an issue I hope. I have now submitted the problem to support and pasted in part of the error log. I deleted the database from the machine and it will start now and is re-downloading the database again.But this has happened before on more than one machine so I would like to find the problem and permanently fix it. I'll post Evernote's reply/fix when I get it Link to comment
MattyJ 0 Posted July 11, 2013 Share Posted July 11, 2013 BUMP I am having the same issue. Did you get an answer/solution? I posted the lated reply to the top on this forum... http://discussion.evernote.com/topic/35696-evernote-wont-open/?p=215083 Link to comment
Gabrielz 0 Posted September 5, 2013 Share Posted September 5, 2013 I'm getting the same thing. Tried everything, uninstalling with REVO and all that stuff but I never get anything at all... please heelp. Link to comment
pickleofthenorth 0 Posted September 27, 2013 Share Posted September 27, 2013 Yes. Same here. I have uninstalled, upgraded, everything I can think of. I load, it crashes. I have had to use the web interface for months now. Link to comment
Level 5* jefito 5,586 Posted September 27, 2013 Level 5* Share Posted September 27, 2013 Yes. Same here. I have uninstalled, upgraded, everything I can think of. I load, it crashes. I have had to use the web interface for months now.Advice for this issue (may be caused by separate problems) is still this: if you haven't opened a support request, then you should. Link to comment
sergey_mipt 7 Posted October 16, 2013 Share Posted October 16, 2013 I had the same issue. I found the solution. 1. Uninstall the programm using REVO Uninstaller (I used free version): http://www.revouninstaller.com/revo_uninstaller_free_download.html2. Install Evernote It worked for me. Link to comment
Fin Ch 0 Posted October 23, 2013 Share Posted October 23, 2013 Solution go C:\Users\[user Name]\AppData\Local\Temp, delete all the files. Hope this will help. Link to comment
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