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(Archived) Can't install Web Clipper in Firefox 21


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I've been having issues with the webclipper in FFv21 and I tried to uninstall it.  The uninstall doesn't seem to have worked since it's "stuck" and still says Evernote has been removed, and never actually clears it out (even after a dozen restarts of Firefox), and there are a number of Evernote named files/folders in my FF profile that remain, so I don't think the uninstall of the addon did much of any actual removal. (see screenshot #1)



I tried re-installing the addon, and it downloads OK, but fails when installing saying "Firefox can not modify the file needed" (see screenshot #2)




I'm pretty savy, and would tackle manually uninstalling if I knew what files & wher to rip it out of the profile.  Any help?


I can post any debug logs or additional infor you want, just let me know what you need!

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  • 4 weeks later...
  • 3 weeks later...

I like your username.   I have the same exact problem with  Firefox 22.   I am ready to go back to FF 18  because this is too much trouble!

I just had the same problem,   FF 22,  claims it downloaded, installed,  not on my HD....plenty of space.


The instructions for Web Clipper are totally incorrect for V 22......


I go to tools to  to web clipper,  box pops up,  but no choices on what to do.   So maybe it did install somewhere but it does NOT WORK...tried 3 different websites


How do I fix it?    I hate to use IE.......

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  • 3 weeks later...

Hi all!


It's seems to be an issue with the Evernote Web Clipper add-on for Firefox since version 22 (I've checked it in v22 and v23 in Windows XP).


I have the same problem: the complement download it's OK but there is a problem when Firefox tries to install it.


Please, fix it!

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  • 3 months later...


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