(Archived) Google Play download adopted @gmail and I can't get in

[mjed 2]

I changed my phone, having worked for 12 months on a PC, Android HTC phone and Samsung tablet. Now I can't get into the phone as the new download would only come through play.google store and signed me in as a .gmail email address. My email account for my notes is under my @btinternet email. I tried removing the app and download from a non Google site but it always defaults to Google. When I open Evernote I get the quick start screen then as I press "Start using Evenote" it says "You cannot registere at the moment. This is likely caused by bad connection to the internet" I feel sure this is an account issue as my internet works fine. Mike

[jefito 5,586]

I changed my phone, having worked for 12 months on a PC, Android HTC phone and Samsung tablet. Now I can't get into the phone as the new download would only come through play.google store and signed me in as a .gmail email address. My email account for my notes is under my @btinternet email. I tried removing the app and download from a non Google site but it always defaults to Google. When I open Evernote I get the quick start screen then as I press "Start using Evenote" it says "You cannot registere at the moment. This is likely caused by bad connection to the internet" I feel sure this is an account issue as my internet works fine. Mike

You should open a support request. See the link in my signature.

[mjed 2]

Believing a support ticket wouldn't get responded too I hung off doing so and continued to miss my Evernote on my phone. Having penned a ticket yesterday I got a very quick reply and today got my Android phone sorted using my own email address, after Google tried to force me onto a gmail login.

 

Great support and thanks.

 

Mike