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(Archived) Version crashes when opening


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I recently installed v and I have been unable to open the app.  I uninstalled and reinstalled and the issue occurs. The app opens and there is a modal that says it application has encountered an error. Anyone have any suggestions?

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I opened a support ticket already.  Upon reinstalling I looked at the properties of the app and it was not the version you indicated, but rather the one that I included in the title of my post.  I will wait for someone to respond to the ticket. I am paying customer so hopefully someone will be able to help troubleshoot. I have already spent several hours trolling forums without success.

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  • Level 5*

Support people are there for all users; premium users get priority. They typically work normal business hours, so not on the weekend. You should get an email from them within 24 hours, though.

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This topic is now archived and is closed to further replies.

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