(Archived) Evernote 5.1 on Mac Mountain Lion (10.8.3) - crashing on launch

[robrocke 0]

Just upgraded to Evernote 5.1.0 via App Store on a Mac laptop running Mountain Lion 10.8.3.

Evernote will now no longer launch: it immediately crashes.

Tried removing/reinstalling: no luck.

Help!?

[mattbckr 1]

Same over here...

[gazumped 11,641]

Hi - welcome to the forums.  What happens when you try to remove and reinstall?

[mattbckr 1]

after uninstall and reinstall and restart the crash persists...

[jefito 5,589]

http://discussion.evernote.com/topic/38324-evernote-for-mac-51/

[ricst 0]

I have installed the new version, 5.1.0.  Crash [actually, hangs].  The Computer does have a name.  I have tried the latest patched version, 401261.  That hangs too.  I have deleted and reinstalled.  Still hangs on launch.   I have restored back to 5.0.7.  I am concerned about upgrading to 5.1.3.  What is the best way to make sure that I can revert back to 5.0.7 if the new version still hangs on launch?

[mattbckr 1]

Great! The new update 5.1.3 resolved the problem. Thanks for the quick new version!

[marianco 8]

Great! The new update 5.1.3 resolved the problem. Thanks for the quick new version!

 

I don't have your luck.  I updated to 5.1.3 and it hanged up for me.  My previous version worked.

 

It doesn't crash, it gets stuck. I think this is what people mean by crash since you do not get the crash dialog box.

 

Activity Monitor reports it has become unresponsive.  This occurs right at startup, before it can create files, other than the Evernote Helper files.

 

I have uninstalled it through LaunchPad, and reinstalled it through App store. Hangs.

 

I have uninstalled it through AppCleaner plus removing any remaining Evernote file using EasyFind.  On restart and reinstallation it still hangs.

 

Interestingly, Evernote 5.1.3 works perfectly fine on my Mac Mini 2012 with OS X 10.8.3.

 

I'll have to investigate what is the difference.

[DannyB13 0]

Just tried to upgrade.

 

It crashes for me, just like it used to.

 

Still can't use the Mac desktop version.

[marianco 8]

Moderator removed this for unnecessary cross-posting.

[Jackolicious 808]

I recommend anyone still having crash issues to contact support.

[ricst 0]

This is still totally AFU.  Evernote, WTF???

[Bambooloo 0]

I'm also having it hang up on me on start up.  And i get a crash dialog box as well after it hangs and when I try to open it again.  No one has an answer to this?

[Jackolicious 808]

This thread relates to 5.1. Current version is 5.4. Give it a try with our latest version.

[IvanPsy 10]

I had the same issue since 5.1, and never fixed from then! (I regularly update from AppStore)

 

Sometimes it crashes on start, other times it launch, then it freezes: the whole Mac system slows or freezes at all.

 

I contacted the support, they answered me that they know about this issue, they're worried...but it's not on their roadmap (they have other priorities), so they aren't able to know when (if?) it will be fixed.

 

WHAT??? Not on your roadmap???

I'm a Premium subscriber, and I'm not on your roadmap???