JoshJ1 1 Posted May 4, 2013 Share Posted May 4, 2013 Hey guys, Haven't used Evernote in a while. My hotmail got hacked into ages ago and now I cant get into my account. I have created a new EN account. I want to install a totally fresh version of the app on my mac (with non of my old notes visible) How do I do this without loosing any of my old notes? Link to comment
Level 5* gazumped 12,037 Posted May 5, 2013 Level 5* Share Posted May 5, 2013 Hi - if you've created a brand new account, you won't see any of your old notes. They're still locked into your original account. But you won't have access unless you get the password reset on that account. It would seem better to revive the old account than start out afresh... If you check out the instructions you'll find the the forums for backing up an account, you can save your old folders as a safety measure. Then try a password reset via the website, and/ or contact support on the link below. Link to comment
JoshJ1 1 Posted May 6, 2013 Author Share Posted May 6, 2013 Hi - if you've created a brand new account, you won't see any of your old notes. They're still locked into your original account. But you won't have access unless you get the password reset on that account. It would seem better to revive the old account than start out afresh... If you check out the instructions you'll find the the forums for backing up an account, you can save your old folders as a safety measure. Then try a password reset via the website, and/ or contact support on the link below.Hi, When I try to set up the new account with EN mac app, it warns me that all my old info will be deleted. I dont have the secret answer to either my hotmail or EN accounts, therefore I seem stuck.. Link to comment
Level 5* chirmer 567 Posted May 6, 2013 Level 5* Share Posted May 6, 2013 Do you have access to your old notes in any way? Or is it password-prompting as soon as you open the app? Link to comment
Idea
JoshJ1 1
Hey guys,
Haven't used Evernote in a while. My hotmail got hacked into ages ago and now I cant get into my account.
I have created a new EN account. I want to install a totally fresh version of the app on my mac (with non of my old notes visible)
How do I do this without loosing any of my old notes?
Link to comment
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