gbarry 2,658 Posted May 1, 2013 Share Posted May 1, 2013 We would like to thank everyone for joining our webinar on April 26th. You can find out about additional webinars by going to the following link. http://evernote.com/business/resources/webinars/ Question: What's the best way to post handwritten notes without them taking up a lot of storage space?Answer: If you have Evernote on your mobile device, you can use thecamera on the device to take a picture to add directly into Evernote. Iwould recommend using this method to take a picture of your handwrittennote. Our system will do its best to determine what characters you arewriting on the note when searching for notes. Question: What's the difference between Evernote web and Evernote Desktop?Answer: Evernote web is a web interface that you can use anywhere youhave a web browser. Evernote desktop is an application you can downloadto use on a Windows or Mac client. Question: How do you create to do lists?Answer: You can create to do lists by creating a note that uses thecheckboxes. This option is displayed at the top of a note where you seethe various other options to format text.Question: How do I maintain a specific order of notes within a notebook?Answer: You can maintain an order on notes by using a titles of notesthat are in alphabetical order and then sorting the note view by thetitle. Question: Can only administrators publish notebooks to the business library?Answer: No. Anyone who is a part of the Evernote Business Account can publish a notebook to the business library.Question: Do edits or changes to shared notes automatically update that note for everyone?Answer: Any edits that you make to a shared note will update to ourservers when a sync occurs. Then once the other user syncs theirEvernote client, it will show the changes. Question : What is the Trunk?Answer: The Evernote Trunk is an area where third party developersapps are displayed. Since we have an open API, we have several apps thatintegrate with Evernote that can be found in this area.Question: Is it possible to use a scanner to "auto upload" notes into Evernote?Answer: There are several scanners that can upload documents directlyto Evernote. I would recommend looking at the Evernote Trunk for someof these options. http://trunk.evernote.com/Question: What is the difference between Evernote Business and Evernote Premium?Answer: Evernote Business takes the features of Evernote Premium andexpands on the features with additional functionality that is beneficialfor collaborating on information within groups and organizations. Youcan see the various features of Evernote Business by going to thefollowing link. http://evernote.com/business/features/Question: How much does Evernote Business cost?Answer: Evernote Business is $10 per user per month.Question: What happens to the default notebook in Evernote Business?Answer: Your default notebook will remain as your default notebook.Question: How do I send PDF's in emails into a specific Evernote Business notebook with tags?Answer: You can send an email into a specific Evernote Businessnotebook by using the "@business notebook name" in the end of thesubject of the email. You can then add tags by using "#tag name" on thesubject line as well. Question: How do I update the name of my business?Answer: You can update the name of your Evernote Business account bygoing to the Admin Console and on the Account Summary page, you will seeyour business name and a little pencil next to it. If you click onthis pencil, you will be able to edit the name of the business.Question: Do tags sync across users?Answer: Yes. You will see all the tags that are on a business note when viewing that note.Question: We use Google Apps for documents and files. How would Evernote Business fit in our workflow?Answer: We have seen some groups use Google Apps and then post thelink to the Google document within Evernote for others to access. Thismethod would allow you to have the link to the Google document in thenote allowing you to have easy access for your team. Question: Can you speak about security and where data is stored?Answer: I would recommend reading a few of the blog posts on our site. You can find them here. http://blog.evernote.com/blog/2011/03/24/evernotes-three-laws-of-data-protection/http://blog.evernote.com/blog/2008/04/15/evernote-privacy-and-security/ Question: Is there any way to sync via active directory?Answer: No. I will pass along the request to our internal teams for consideration. Question: How do you add and remove people from Evernote Business?Answer: You can add and remove people from an Evernote Businessaccount by going to the Admin Console ----> Manage Users section.Question: Is the business data stored on the cloud or on each user's hard drive?Answer: You can find out more about our data storage by going to the following Evernote blog article. http://blog.evernote.com/blog/2011/03/24/evernotes-three-laws-of-data-protection/Question: What are the offline capabilities?Answer: You can select business notebooks for offline use byselecting the notebook to be an Offline notebook within the mobileclient. Once you do this, the notebook will be downloaded to your deviceso you can access it in offline situations. Question: Can we have nested stacks?Answer: Stacks are only visible to the user. Everyone has differentmethods for organizing their notebooks and in order to prevent confusionfrom people moving notebooks to various stacks, the stack view is notset for all users but rather just a view for the individual.Question: Can we copy entire notebooks to new notebooks?Answer: Yes. You can open a notebook, select all the notes, thenright click on the notes to copy the notes to a different notebook.Question: Does related results work on the iPhone or iPad?Answer: No. This is a great feature suggestion though. I will passalong your suggestion for future consideration to my internal teams.Question: Is there a volume discount for Evernote Business?Answer: At this time, no, there is no volume discount. The price is $10 per user per month. Question: Does Evernote Business work on the iPhone?Answer: Yes. Evernote Business works everywhere that Evernote works, which is most major platforms like iOS, Android, Windows, and Mac. Question: Which browsers does related notes work with?Answer: Related notes is available, via the Evenote Web Clipper, on Chrome, Firefox, and Safari. Question: Do shared notebooks keep tags when sharing the notebook?Answer: Yes. When you share a notebook, you are also sharing the tags. Question: If I decided to leave Evernote Business, how could I retrieve my uploaded data?Answer: When you leave, you'll retain access to onlywhat is in your personal notebooks. You'll be downgraded to our freetier and can use our other tiers of service at your convenience. Question: What apps integrate with Evernote Business?Answer: Currently, the 3rd party apps that integrateare: Azendoo, LiveMinutes, KustomNote, Zapier, Uber Conference, andFileThisFetch. Question: How do you find support for Evernote Business?Answer: You can reach out to the Customer Success team by going tothe Admin Console and on the Account Summary page towards the bottom youwill see an option to contact the Success team. Question: Are recorded version of the webinar available?Answer: You can find a recorded version of the webinar at http://evernote.com/business/resources/webinars/ We do not post all of the webinars, but you will find a recorded version of the webinar at this link.Question: Can 2 users access a note at the same time?Answer: Yes, multiple users can access a note at thesame time. They can't, however, edit it at the same time as this willcause a sync error. Question: If I have a team working on a top secret project thatnobody else will have access to, would this be something I should orshould not published to the business library?Answer: No, the library is for notebooks that you wantthe whole company to have access to. Instead, create a business notebookand only share it with those that need access. Question: Can checkboxes within a note be sorted?Answer: No, they would need to be sorted manually. Question: Can you publish videos into the business library?Answer: You can attach a video to a note either byattaching it, like you would an email, or by including a link to whereusers can find the video on the web. End users can then either click thelink to watch the video, or download the attachment and watch it ontheir computer. Question: I have many clients and I want to setup a private passwordto secure notebooks for them. Is this possible and what is the cost?Answer: If you bought your clients a seat, you couldshare related notebook with just the correct client. It will be passwordprotected in that both parties have to login to Evernote to see thenotebook. Question: Can a client email documents to a specific client folder I have setup for them?Answer: If you provide them with the email address, andthe notebook name yes. They will just need to include @NotebookName inthe subject of the emails. Question: How can I put a PDF into a note?Answer: You can either put it directly in the note, as you would a picture, or you can attach it like you would in an email. Question: We use Evernote for an image library for inspirationalphotos and client projects. How would using Evernote Business enhanceour image library?Answer: Combined with the web clipper, it become veryeasy to see something on the Internet and the store and file it awaycorrectly. Additionally, by utilizing tags, you can worry less aboutwhich notebook a photo is filled into. For example, if you tag all ofyour inspiring photos with #Inspire, you can file the photos wheneveryou want, but call them all up with one search term. Link to comment
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